Hi Mate what are the postage costs like from Germany?
Thx
I am looking at ordering the Solo 2 from Sat Europa, but cannot understand how they offer 2 yrs warranty against everyone else 1 year. The other reason I am ordering off Sat Europa is that WOS do not have any in stock at the moment, which is a shame because they sent me a promo code for ?5 off and they offer a Free HDMI Cable ( i don't have one spare at the moment) and they will flash the box for me to Vix image as I don't have the time at the moment to do it myself.
you could always try ian over at red apple digital they also have a 2 year warranty on the Solo2, personally i have ordered of ian and any problems he is quick to sort them out.
Personally i get my sat recievers from lee at Goldwafers due to the fact he is local so i can pickup and save on postage costs.
the one thing to remember here all online retailers can offer excellent customer service the problem lies when you have to return incase of a problem and you foot the return postage which is not cheap on a 4kg sat receiver i have yet to see one supplier out of all those mentioned that would refund you that postage cost, although to be fair to most of them they do stipulate it in the T&C's
if you can buy locally that would be the ideal scenario but if your set on the 2 year warranty then either sateuropa or redapple would be the ideal UK candidates
You get your 2 year warranty because the seller is selling you an European (not UK) box. The rest of Europe enjoys transparent 2 year warranty. In the UK you can sometimes argue the case, but the law is not on your side. The sale of goods act states that goods must be fit for purpose. In theory in front of a Judge you could easily state that a SOLO2 should last for more than 12 months. The reality is that if your supplier digs in their heels there is not much that you can do about it when dealing with a box manufactured outside of the EU. Personally if the goods were manufactured in the EU, and the goods were bought in UK and retailer was not being helpful after 12 month warranty, I would approach manufacturer. It will very rarely be worth the effort to take a retailer to court, but it is possible to initiate a claim in the small claims court for very little money. You would then be up against lawyers representing the retailer concerned. It's bad for business from their point of view, and that might have some bearing on their attitude when they receive the claim.
Last edited by Lyrrad; 9th February, 2013 at 02:32 AM.
I used this fact to get an extra year bundled with my solo 2. Let's hope I never need it! O:-)
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dont know what pulsat are like but they do the solo2 for ?300.90 with a free hdmi lead and a 8gb flash drive
Never used them but any retailer saying you get a free HDMI lead state it as if they are giving you one out of there own stock so to speak when its actually already inside the box, The price and the free 8gb flash drive is a nice touch though cant ever say i have used pulsat though some other members may have
i always upgrade my hdmi cable to a better one![]()
maybe i cannot argue but a clearer sharper picture i can get when i change from the supplied cables with boxes and can make a good box better.
it is the same with the old skool ?1 scart lead ,replace it with a better one will give a sharper picture with less spotting.
What did i just say above Analogue as in Scart,Phono etc.. suffered with cheap leads so an investment in better quality Grade cable to transfer analogue was needed with HDMI a ?2 1m Lead will perform the same as 1m ?99 lead as it transmits a pure digital signal.
Without going into a lengthy explanation read about D/A converters in Household appliances and everything will be clearer
Ordered sun received it tues. with a 8gig flash drive which was good for flashing the box and now holds epg. All good for ?300, was going to get off WOS but they are on a break for a couple of wks.
Very impressed with the box, defo a good upgrade from a dm800 pvr which now sits in the bedroom
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