Hello,
I try to install JD SA 2014 on clean Win XP pro 2002 SP3.
I use this order:
1) mount SAR disc - it runs autorun, I choose Install, Yes, Yes...
2) restart system
3) windows\system32 folder appears after windows booted - I don't know why
4) mount disc AG-1
5) autorun runs, the installation continues
at some moment Advisor is trying to start up and fails - no action further. Only Desktop and that's all.
I try to run ServiceAdvisor from desktop - it runs only start screen for 1 second, and it fails again without any message.
I cannot get the message "...your copy of Service Advisor in not licensed"
Can someone tell me, what additional software is needed on my Winxp?