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  1. #976
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    Why don't you say anything when you ask for some support?
    but when buying are there?
    It would be good to have a support-support, since some cars the programming precesses are different.
    but they try Donkey for not knowing. They believe that one must have an intellect like Albert Einstein.
    When something bad happens, the culprit is one, never the team.
    When will the developers really think about the user, not filling their bank accounts?
    WINNER THE LOSER

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    Quote Originally Posted by Keyblade View Post
    Yes i know, but i wanted to clear out updates, will i get future 2020 updates if i buy in november 2019? I will not pay 1490 now and 890 more in a month or two.

    Buy on January 1, 2020. :-)

    .......................
    WINNER THE LOSER

  3. #978
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    Quote Originally Posted by automotrizVIP View Post
    Buy on January 1, 2020. :-)

    .......................
    I will not buy this tool if i can't get clear answer. That's not 100€ it's almost 1000€ for future updates.
    Sent from my Commodore 64

  4. #979
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    Quote Originally Posted by Keyblade View Post
    I will not buy this tool if i can't get clear answer. That's not 100 it's almost 1000 for future updates.

    I understand your point of view, but there is something you are not looking at.
    The updates or purchases you make are for the year, not for the next.
    WINNER THE LOSER

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    Yes i understand, will i get one year update if i buy on 01.11.2019 till 01.11.2020. If yes i will purchase this tool, but if i pay now 1490€ and i have updates till end of 2019 i will not buy. That's it
    Sent from my Commodore 64

  6. #981
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    Colleagues here are right, you need to buy in january to benefit of one year updates. If you buy now you have updates until december this year. It's all clearly stated on their web page.

  7. #982
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    Just don't expect any updates then you won't be disappointed
    Oh and by the way if my post has been at all helpfull
    please press the little THANKS tab

  8. #983
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    Quote Originally Posted by javyb View Post
    Being honest of a can blocker failed after a month nobody would give u an exchange. There all bad for aftersales

    Sent from my SM-N960F using Tapatalk
    it was just one of many examples of experience with Smok, if you buy expensive equipment, you hope to get quality, it turned out that Chinese blockers for $ 10 proved to be better.
    Last edited by jetronic30; 23rd October, 2019 at 09:47 AM.

  9. #984
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    JONSHON DASH vag not exit again....

  10. #985
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    Quote Originally Posted by Keyblade View Post
    Yes i understand, will i get one year update if i buy on 01.11.2019 till 01.11.2020. If yes i will purchase this tool, but if i pay now 1490 and i have updates till end of 2019 i will not buy. That's it

    bought my xtool in october 2018 and kermol gave 2019 update free also, so you do need to somehow speak to him or wait for him to respond


    with mileage tools support is non existent, if you need support better not buy the tools

    smok, elprosys, enigma, xtool have 0% support but most of what they sell works which is the positive

    for me personally smelecom have good support, especially the UK agent
    dashcoder also meant to have good support(dont have it so cant say 100%)

  11. #986
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    Quote Originally Posted by amar28 View Post
    bought my xtool in october 2018 and kermol gave 2019 update free also, so you do need to somehow speak to him or wait for him to respond


    with mileage tools support is non existent, if you need support better not buy the tools

    smok, elprosys, enigma, xtool have 0% support but most of what they sell works which is the positive

    for me personally smelecom have good support, especially the UK agent
    dashcoder also meant to have good support(dont have it so cant say 100%)

    You are right, but x-tool cost it's 40% as smok full, 20% as enigma.
    I have smok for psa, volvo and vw, but for eeproms, airbag new renault/dacia at now I use x-tool, if I bought at now must working.

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    I didn't want to buy on x-tool.eu after what I read here. but I also don't know where to buy I have a lot of urgency and Mr. kermol doesn't answer neither whats up nor skype nor email. I do not know what to do :/

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    Quote Originally Posted by fcastro1988 View Post
    I didn't want to buy on x-tool.eu after what I read here. but I also don't know where to buy I have a lot of urgency and Mr. kermol doesn't answer neither whats up nor skype nor email. I do not know what to do :/
    Maybe better to look at other tools
    Oh and by the way if my post has been at all helpfull
    please press the little THANKS tab

  14. The Following User Says Thank You to teerak2uk For This Useful Post:

    aliali18 (22nd October, 2019)

  15. #989
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    in your opinion - he should always be healthy and only answer a lot of stupid and bad questions.
    Oh and by the way if my post has been at all helpfull
    please press the little THANKS

  16. #990
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    I've sent quite a few problems to kermol but he hasn't answered in a long time. I'll just copy paste last message I sent him:
    (was trying to change VIN)
    Seat Ibiza NEC + 24c32 security block editor is bugged and inverts the MAC1 & 2 bytes when you do "Repair and Save". Wasted a lot of time wondering why car wouldn't start… Fixed car with carprog
    Working on something to release next month for free for all dk users :>

  17. The Following User Says Thank You to autodigitec For This Useful Post:

    teerak2uk (22nd October, 2019)

 

 

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