cem ecu sync codecard software

[lush29]

hi all,
i am trying to sync cem mask 1m84e with ecu sid803a on s40 with codecard soft.
is anyone using this soft from codecart?can help me please? every time after upload mcu eep and ecu eep when i try to sync comes back to me as abs id is damaged sync is damaged. maybe i do something wrong or so. i have the abs id also 000000053295
i try to contact codecard but as usually no answer
can have a look and check the filles or maybe can someone sync for me please.
but i will really like to know what i am doing wrong or why is not working as i pay for the licence and can not do the job.