Usb Device Not Recognized

**vtorres** · 8th October, 2009, 08:39 PM

When connecting my ipod shuffle via usb a little bubble appears saying Usb Device Not Recognized please help i need to sync songs i am running vista. Please help. Its not the wire because i tried another one and the same thing happens also i have updated itunes,reseted the ipod and reinstalled itunes. Please help !!

**Reapers** · 9th October, 2009, 12:44 PM

your itunes might be corrupt and causing usb issues

hotfix Support Page

Cumulative update rollup for USB core components in Windows Vista

(32 Bit) Direct Link

Download details: Update for Windows Vista (KB941600)

(64 Bit) Direct Link

Download details: Update for Windows Vista for x64-based Systems (KB941600)

if still not working try going to device manager and unistalling the driver with the ipod on full battery then scan for hardware devices.

**vtorres** · 9th October, 2009, 09:43 PM

When i try to use the 2nd link it says not matched with your system when it is.

**Reapers** · 10th October, 2009, 10:56 AM

you do have vista right?

try use main page then scrolling down to it and downloading that way.

**vtorres** · 10th October, 2009, 09:24 PM

Tried what you suggested but to no avail

Also I do have vista service pack 1.

**vtorres** · 16th October, 2009, 10:05 PM

Anyone have any ideas ?

**alvismah** · 19th October, 2009, 04:01 PM

very simple. unplug all usb device on your cpu. shut down your computer, unplug all power plug from wall socket or pocket socket. and wait for 30mins, after that connect all back and on your computer. thats all.

**vtorres** · 23rd October, 2009, 10:18 PM

Didn't work mate. any ideas ?

**andersoncody0** · 23rd October, 2009, 11:50 PM

did you try to enable disk support on the shuffle?

**vtorres** · 24th October, 2009, 08:48 PM

I cannot do that as the ipod is not recognized by itunes or my computer.

**frankharrison** · 25th December, 2009, 12:03 PM

Have you tried in another computer ? It could be Vista!

Try stepping back a day or 2 in restore.

Check in system (control panel) and see in anything flags up that you can update the driver on.

**Reapers** · 26th December, 2009, 02:26 AM

turn off pc from mains pull out ipod and usb from pc leave 5-10 mins then plug back in see if that works.

**vtorres** · 26th December, 2009, 02:28 AM

Don't worry mate it was the usb it was not compatible with vista.

**Peter40uk** · 16th May, 2010, 06:54 PM

Hi I have an old IPOD, the old type - silver case, black and white version. 20GB, It was working find. Then when I went back to use it many months later, the battery needed charging. But now I am not able to view any of my 11 GB of music files. When I connect to Itunees it wants me to update = reset the device which means I loooose all of my files. Any suggestions please?

**Gvozden** · 26th May, 2010, 10:06 AM

I have the same problem but no ideas how to fix that

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