The brand new lock, only If you can read the password, using the akl function.
Then you can renew it, and program it. Using Avdi, or MBvvdi.
If not, best to buy another used eis.
Or swapp nec.
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Or do this:
Simply open the faulty lock, and resolder the pins, from the connection between board, and coil.
Very common problem.
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