>>>>>>>>>>>>>>>OBDSTAR Device Support (or lack of it to be more accurate)<<<<<<

**PocketHero** · 27th January, 2019, 04:32 PM

Originally Posted by hcip

Because they sell the list and we pay for it.... we paid them for the list not the ability of thier tools to do....

At least I didn't paid a single buck for this "bad joke", used my friend's one...

**Oras** · 29th January, 2019, 12:49 PM

Originally Posted by gokart

It can't even read the necessary data.

Yes,good point,i try same vehicle,not working...

**dustin2014** · 1st March, 2019, 09:21 AM

My screen has stopped working now too. Can anyone advise how to enter settings manually.

**gokart** · 1st March, 2019, 02:46 PM

The Renault software was disappeared from my X300DP after I had updated it.

**jodge** · 1st March, 2019, 08:46 PM

if it's not some sw bug then it seems the dp soon will be discounted.

**rob h** · 3rd March, 2019, 07:17 PM

I ordered a P001 to go with my X300DP. Does anyone have issues using it on a X300DP?
Since precoding is needed, if i want to use the Renault immo functions.
Today, i updated, and Renault immo function are all there.

**SMP7** · 4th March, 2019, 03:28 AM

Originally Posted by gokart

The Renault software was disappeared from my X300DP after I had updated it.

when did you buy the device? Maybe expired the update time

**gokart** · 4th March, 2019, 07:59 AM

Originally Posted by SMP7

when did you buy the device? Maybe expired the update time

It is ok if it is expired but where my Renault sw is.

**PremierD** · 4th March, 2019, 08:47 AM

Now here is a theory ... you tried to update.. they see that you are not entitled to .. check to see which SW that you use the most .. and nick it off you ..

...

**rob h** · 4th March, 2019, 10:33 AM

Can you turn on the screen auto rotation, and use the tablet upside down or sideways?
Is there a repair solution, did you contact supplier?

Originally Posted by dustin2014

My screen has stopped working now too. Can anyone advise how to enter settings manually.

**SMP7** · 5th March, 2019, 07:00 AM

Originally Posted by gokart

It is ok if it is expired but where my Renault sw is.

where are you from pls? contact customer service for you

**dustin2014** · 5th March, 2019, 07:25 AM

Originally Posted by rob h

Can you turn on the screen auto rotation, and use the tablet upside down or sideways?
Is there a repair solution, did you contact supplier?

I've emailed Vivian at Obdstar a few days ago. He told me my 12 months guarantee ended in February so I must pay for new touchscreen. I purchased tool on March 5th 2018 -exactly 12 months ago today.
He advised me to contact OBDSTAR UK where I purchased X300 from.
They have told me to send to China for repair.

**nazz2** · 5th March, 2019, 10:40 AM

Oh boy my renault software has been disappeared too, the only tool in the world that when you update, you lose software, time to stop buying their products. its a shame because i use to like the company and their products, just shame.

ps, vivian says if you log out and then log in, it will revert back to the last free update that you were entitled to.

update :in the settings under user, just log out then log in then update, and you get the renault back.

**rob h** · 5th March, 2019, 11:55 AM

Do you have the full version?
My Renault is fine! i have the x300dp tablet, not the pad2.

Originally Posted by nazz2

Oh boy my renault software has been disappeared too, the only tool in the world that when you update, you lose software, time to stop buying their products. its a shame because i use to like the company and their products, just shame.

ps, vivian says if you log out and then log in, it will revert back to the last free update that you were entitled too.

update :in the settings under user, just log out then log in then update, and you get the renault back.