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  1. #1
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    Default Windows 10 Freeze

    Relatively new computer, 10 months old, packardbell imedia 53730, windows 10 and using Chrome. I don't do any gaming or heavy duty downloading or streaming.

    instead of going to sleep it freezes. Pointer locked, screen stays as was when it froze. No response to alt ctrl delete. Have to reboot. Has happened a couple of times after about an hour of use while I'm still active, so it isn't always sleep failure.

    Run advanced systemcare 10, driver booster and ccleaner - no difference.

    One thing I've noticed - it doesn't seem happy with Adobe Flash

    I'm not terribly computer savvy - googling it is terrifying - any simple fix I can try?

    Thanks
    Last edited by Cruimh; 2nd December, 2018 at 06:40 PM.

  2. #2
    DK Veteran AirShowNut's Avatar
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    Is the computer over heating ?
    It can cause random freezing if it is.

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    Cruimh (4th December, 2018)

  4. #3
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    Default

    I'm afraid not. It will freeze if left unattended after a few minutes, even after a cold reboot after being off 12 hours

  5. #4
    DK Veteran AirShowNut's Avatar
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    Could it be software corruption ?
    Sometimes the updates from Microsoft get corrupted when being downloaded.You could try deleting all the updates and then let the computer re-download them and see if it makes a difference. Other than that all i can think of is to try a complete re-install from the recovery partition on the computer drive,of course you will loose everything of value to you so back the files up first.

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    Default

    If you can

    a) remove one stick of memory
    b) swap memory sticks around
    c) download some memory checker


    could be hardware fault
    Was Banned For Being Certifiably Insane and Stupid

 

 

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