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  1. #16
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    Sorry pal no idea....but seems not to be otherwise we would not be treated like are being treated......its bad for business plz take note Xhorse
    they are using your name.........even if its not you

  2. #17
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    My two-cents advice (and it's worth exactly that ) is, whenever feasible, buy though AliExpress. I've never had a problem getting a timely refund whenever a transaction went south.
    <---- Coin of the Realm.

  3. #18
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    I also ordered beginning of February then silence. Today I have seen some activity. Order moved from received to processing. Give them one week from yesterday then you can begin to shout. Its their Christmas and they all stop working. They wont even text when they are on holiday

  4. #19
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    Quote Originally Posted by camelgd View Post
    That's what I was trying to get to, thats the company I ordered from. Is it or isn't it Xhorse?
    I have done a bit of digging
    and found 6 sites all with different names Xhorse XXXXXXXXX,com or dot uk

    but the strange thing about all the sites .......Is they all have the same sales email sales.at.xhorse.co.uk & same skype LMFAO
    what a bunch of A holes

    Chatting to the same sales person as Dec....Still getting the same replies i was 2 months ago using a different email address
    yes send cash via Western union will send as soon as payment received .................................................y eah ok

  5. The Following User Says Thank You to P&D For This Useful Post:

    camelgd (15th February, 2019)

  6. #20
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    They did answer my most recent email-"Gee you don't have your package yet? Did you check with the Post Office." I sent back that it hard to receive a package that hasn't been shipped. No shipping info, no tracking number, and "Sugar" saying that they were out, and would ship when they get them in. That same day, at the same time they marked the order as shipped with no shipping info. I simply will not order from them again, if American Key doesn't have it in stock, I'll do without...

  7. #21
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    Xhorse work only with distributors/re-sellers. They never sell directly to clients.
    Just go with the big companies and you will be safe. Or risk it but don't cry about it, just share experience.

  8. #22
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    There are a few in Europe as well.
    I have all xhorse tools and except from vvdi prog bought from china-ali,all my tools are coming from europe.50-100$ less than the price in China and obviously without taxes.
    Also got support from him as well..
    I'm very happy and I can recommend to everyone.trustable,fast shipping..
    Already recommended to a few dk members and friends.everyone was happy

    Sent from my MI MAX 3 using Tapatalk

  9. #23
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    is this your email? info@autolocksltd.com

  10. #24
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    I get from them (xhorsetool)vvdi2 christmas offer ,no problem at all.

  11. #25
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    Quote Originally Posted by koolstuff View Post
    is this your email? info@autolocksltd.com
    Who's email?

    Sent from my MI MAX 3 using Tapatalk

  12. #26
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    alex
    post the sellers email here
    am sure a few thousand members here asking every day where you package is will soon piss them off

  13. #27
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    Sugar
    Xhorsetool.com
    Sales@xhorsetool.com
    I'm still waiting last email I got was
    (tracking number soon please kindly wait a moment)
    That was 3 days ago...

  14. #28
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    I used to order quite a lot from China have been scammed a few times secret is small and frequent. DHL or equivalent all deliveries and be prepared for customs as they will seize goods if they think they are copies with logos etc. Also be prepared to pay 20% plus tax import duty on all goods over $17

  15. #29
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    is this your email : alex_r_2001@yahoo.com? and what is your order number
    Last edited by koolstuff; 16th February, 2019 at 07:16 PM.

  16. #30
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    Quote Originally Posted by koolstuff View Post
    is this your email : alex_r_2001@yahoo.com? and what is your order number
    I only have paypal receipt it does not show up when I'm signed Into there site for order number only my last order for vvdi2 shows up.. and yes that is my email

 

 
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