rivalryan (20th April, 2019)
looks like they are going to be moving vag online too
VAG
In order to achieve better stability and reliability, we have begun transferring the VAG software to the new cloud platform.
yup more shit paul
plus you need another update to buy
to use this online function as well
apparently no emails will be answered now about the tool unless you pay 150
invest your 20-30 grand but dare you ask a question about the tool you have bought
the jokes just keep on coming
keep up the good customer service abrities
your all doing a stunning job
cqae (24th July, 2019), nenadgorgi (25th April, 2019), yugo45 (28th July, 2019)
It's a money pit.
THIEF ALERT! BE CAREFUL!
Everyone who is that stupid to update PSA software will be ROBBED for 1200 Euro!
I have to agree with all the negative comments here. AVDI was my go to tool & my distributor is great, only a phone call away & always tries to help. But i recently bought some updates for MQB & had an issue & I sent my logs to Abrites just to see if the car was supported & they wouldn't help. I think its pretty disappointing that I spent a thousand or so dollars & get zero support with it from the manufacturer. I wasn't even asking for support, just to check if my cluster was a supported model & was told I need to buy the SPS package. I want to believe this tool will get itself sorted, but I think this is an unfair move. Products or licences you buy should come with some level of support.
I would think something like a licence or purchase over $XX gets support for 3-6 months or something like that would be a little fairer. Especially when I was under the impression thats what the AMS initially was. I hope they pwoers that be can see the are just insulting loyal customers & eventually they wont stay that way.
if the program worked OK, you would not need any support
support plan is ONLY for fixing abrites errors and mistakes so this is INSANE!
isma123 (10th October, 2020)
Support is for problems with programing , not for fixing them bugs in software .
That mean only amateurs would need support , not need for people who knows who to work with tool.If the tool not working correct , then why we need to pay Support plan, it is them responsibility to fix it, but they do not think like that , they want us to pay for them mistakes.
they focus on amateurs thats why they making wizards and other shit blocking advanced functions like reading/writing memory
btw they ~~~~ed up kap diagnostics ang spain distributor because they delete their suport plan from pricelist and making own
so abrishit shits not only on customers but also on distributors
yugo45 (29th July, 2019)
I would say just one thing ...
Abrites is in Bulgeria but the prices are from Monaco... I will not invest more money in this company. The Abrites in full version I belive only thieves can afford....
That's only my opinion...
chcp (10th September, 2019)
Fully agree, f##k this company, they grab the money and no any support.
Everything will be okay!
it's funny looking at current forum they all seem to be Shafting....
Solidarity with Ukraine
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