>>>>>>>>>>>>>>>>>>>ARE ABRITES SHAFTING THEIR CUSTOMERS<<<<<<<<<<<<<<<<<<<<<<<<<<<<< - Page 2
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View Poll Results: As the title suggests

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  • a) Maybe

    3 5.66%
  • b) Yes

    24 45.28%
  • c) They sure are

    25 47.17%
  • d) They are just misunderstood

    1 1.89%
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  1. #16
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    Quote Originally Posted by whiskeyman View Post
    I have been happy with abrities up to now
    was always my first tool of choice normally
    but changed days now
    same as that , was my go to tool , still is on some applications , but this is now changing and the latest move stealing my bmw offline software is nail in the coffin

  2. The Following User Says Thank You to rapidlocksmiths For This Useful Post:

    rivalryan (20th April, 2019)

  3. #17
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    looks like they are going to be moving vag online too

    VAG

    In order to achieve better stability and reliability, we have begun transferring the VAG software to the new cloud platform.

  4. #18
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    yup more shit paul
    plus you need another update to buy
    to use this online function as well

  5. #19
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    apparently no emails will be answered now about the tool unless you pay 150
    invest your 20-30 grand but dare you ask a question about the tool you have bought

    the jokes just keep on coming

    keep up the good customer service abrities
    your all doing a stunning job

  6. The Following 3 Users Say Thank You to whiskeyman For This Useful Post:

    cqae (24th July, 2019),nenadgorgi (25th April, 2019),yugo45 (28th July, 2019)

  7. #20
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    It's a money pit.

  8. #21
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    THIEF ALERT! BE CAREFUL!

    Everyone who is that stupid to update PSA software will be ROBBED for 1200 Euro!

  9. #22
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    I have to agree with all the negative comments here. AVDI was my go to tool & my distributor is great, only a phone call away & always tries to help. But i recently bought some updates for MQB & had an issue & I sent my logs to Abrites just to see if the car was supported & they wouldn't help. I think its pretty disappointing that I spent a thousand or so dollars & get zero support with it from the manufacturer. I wasn't even asking for support, just to check if my cluster was a supported model & was told I need to buy the SPS package. I want to believe this tool will get itself sorted, but I think this is an unfair move. Products or licences you buy should come with some level of support.

    I would think something like a licence or purchase over $XX gets support for 3-6 months or something like that would be a little fairer. Especially when I was under the impression thats what the AMS initially was. I hope they pwoers that be can see the are just insulting loyal customers & eventually they wont stay that way.

  10. #23
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    if the program worked OK, you would not need any support

    support plan is ONLY for fixing abrites errors and mistakes so this is INSANE!

  11. #24
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    Quote Originally Posted by i-vtec View Post
    if the program worked OK, you would not need any support

    support plan is ONLY for fixing abrites errors and mistakes so this is INSANE!
    Support is for problems with programing , not for fixing them bugs in software .
    That mean only amateurs would need support , not need for people who knows who to work with tool.If the tool not working correct , then why we need to pay Support plan, it is them responsibility to fix it, but they do not think like that , they want us to pay for them mistakes.

  12. #25
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    they focus on amateurs thats why they making wizards and other shit blocking advanced functions like reading/writing memory

    btw they ~~~~ed up kap diagnostics ang spain distributor because they delete their suport plan from pricelist and making own

    so abrishit shits not only on customers but also on distributors

  13. The Following User Says Thank You to i-vtec For This Useful Post:

    yugo45 (29th July, 2019)

  14. #26
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    I would say just one thing ...
    Abrites is in Bulgeria but the prices are from Monaco... I will not invest more money in this company. The Abrites in full version I belive only thieves can afford....
    That's only my opinion...

  15. The Following User Says Thank You to jmautoman For This Useful Post:

    chcp (10th September, 2019)

  16. #27
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    Quote Originally Posted by jmautoman View Post
    I would say just one thing ...
    Abrites is in Bulgeria but the prices are from Monaco... I will not invest more money in this company. The Abrites in full version I belive only thieves can afford....
    That's only my opinion...
    Totally agree, they should think we poop money.

  17. #28
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    Quote Originally Posted by TukoSalamanca2 View Post
    Totally agree, they should think we poop money.
    They do't think about how much we could earn but about how much they could rob everyone.

  18. #29
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    Fully agree, f##k this company, they grab the money and no any support.
    Will be all ok !

 

 
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