Ktag :The tool is not powered correctly control power supply

[Anass GM]

Hi
Please I want anyone can Help Me For My Ktag Clone Say This Message : The tool is not powered correctly control power supply
I Tried To Change 4 Power Supply But The Same Problem
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[MVRH]

Did this work previously ?
Are you using a 12v 2amp plug as basic bench supply best of course
Why you remove from case like that

[Anass GM]

Did this work previously ?
Are you using a 12v 2amp plug as basic bench supply best of course
Why you remove from case like that

already working on it
i use 12v but same fault