Ex1000sl Channels missing Please help

**klumzie** · 13th January, 2010, 02:23 PM

hi, i have a ex1000sl and have flashed it with the latest firmware, i have connected it up correctly and scanned on 6.887 symbol rate witch is correct for Harlow. i get 87% signal rate, but only find about 14 tp's and am missing lots of channels, i also get about 15 - 20 duplicates of bbc1 and the same with itv1.

Can anyone help, could it be a firmware problem, has any one seen this before...

i have tried deep scan and changed symbol rates, i have installed about 10 box's in the past and never seen this problem...

I have also check all my cables and and connections and they seem fine.

PLEASE HELP.....

**chic.** · 13th January, 2010, 02:35 PM

Hi m8 remove all splitters do a factory reset delete all channels then deep scan on the symbol rate for your area

**klumzie** · 13th January, 2010, 02:54 PM

Hi thanks for you reply, I tried that and still no joy, it is very strange because i have full signal but still same problem... Could this be a fault with the firmware?... unfortunatly i dont have a pc to reflash the box only a mac...

**mtv1** · 13th January, 2010, 02:58 PM

who is your provider most of Yorkshire are gone to nag3 are you in that area ?

**chic.** · 13th January, 2010, 03:05 PM

dont think its a firmware problem if it was i dont think you would get any channels can you try it on another feed , ie a neighour's .

**klumzie** · 14th January, 2010, 03:56 PM

I am in Harlow Essex, tried both symbol rates just in case and still no joy... im going to try a and remove the splitter outside mi house that the provider installed but it will have to be temporary as that feeds my neighbors house.... just cant work it out...