Mate
Try few autoscans one by one
Lets say more then five Autoscans
And after each Autoscan take a look into the ABOUT
Maybe your issue is becasue:
1. Your tool it is erased
2. Your tool has a dump for a previos versions but cannot be erased and after you unplug it from USb and cara and then you plugg it back you have again your softwear Registred
3. Your FTDI or its eeprom 93Cxx it has problems
4. Using a runasdata with VCDS softwear can be one of the problem
Check this what I told you
Good luck
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