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icemen786
12th March, 2012, 01:12 AM
Hi

I bought a new Sapphire Radeon 6870 HD 1GB card to for my PC today. I have registered to your site so you should be able to find my details.
I had a Nvidia 9600GT previously, I removed the drivers & installed the new card, When I install the drivers for the Radeon & reboot my machine it freezes at the starting windows page. If I then reboot in safe mode & remove the drivers & restart the PC boots up. Can you please help me as to where i'm going wrong. I been reading on this it could be there are conflicting drivers causing the issue.
My operating system is Windows 7 64 Bit Ultimate. MY power supply is 600W. My motherboard is a Asus P5K SE/EPU.
Can you give me a idiots guide to resolve this issue.
Any help is appreciated

thankz
ICe

cactikid
12th March, 2012, 01:19 AM
not too well up on that but are your drivers supported for 64 or 32,xp or windows 7?

Reapers
12th March, 2012, 05:08 PM
basics checked?

cables checked no faulty wiring
or anything pluged during
bootup

ok

remove drivers fro your card for the moment

clean your registry

ccleaner
link is here
CCleaner - Optimization and Cleaning - Free Download (http://www.piriform.com/ccleaner)

then reinstall your drivers

now shut it down

open your case

check your ram
make sure there all sound pull them check them one at a time so you know they work.

check your psu *do you have another one to compare to*

sometimes they can cause problems for cards depending on their load
when idle and full and sometimes it happens also when the psu is not
a quality build.

check your hard drive
has there been any noises from your hard drive or heat?
check for overheating sometimes they get to the temps of like 60 when they turn off but i doubt thats the case

its problery your psu i think

hope you get it fixed :)

rg66
12th March, 2012, 08:38 PM
If you had no issues with your previous card and it works ok without the drivers then it doesn't sound like a hardware issue. Go to Sapphires' website and see if there are newer drivers for that card and try them.

If it is a driver conflict read this (http://forums.nvidia.com/index.php?showtopic=169555). Get Driver Sweeper here (http://www.techspot.com/downloads/4266-driver-sweeper.html), the downloads at the posted link are corrupted.

icemen786
17th March, 2012, 11:56 AM
If you had no issues with your previous card and it works ok without the drivers then it doesn't sound like a hardware issue. Go to Sapphires' website and see if there are newer drivers for that card and try them.

If it is a driver conflict read this (http://forums.nvidia.com/index.php?showtopic=169555). Get Driver Sweeper here (http://www.techspot.com/downloads/4266-driver-sweeper.html), the downloads at the posted link are corrupted.


thanks for all your advise, removed all drivers then re-installed window. All running smooth, new cards wicked!! 74250 on 3d mark 03, is that good? happy days!!