freeze at startup

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  • lyk93
    Newbie
    • May 2010
    • 9

    #1

    DM500 freeze at startup

    My dreambox 500c freezes at the startup and doesn't boot into the channels. It froze at the pli-images.org picture.
    My supplier told me it was due to prolonged use of the wrong cable. I was using the ordinary cable that came with the box and until now then my supplier told me to change to coaxial cable.
    My supplier refuses to change the box for me

    What can I do?
  • ypvs125
    DK Veteran
    • Dec 2010
    • 506

    #2
    Originally posted by lyk93
    My dreambox 500c freezes at the startup and doesn't boot into the channels. It froze at the pli-images.org picture.
    My supplier told me it was due to prolonged use of the wrong cable. I was using the ordinary cable that came with the box and until now then my supplier told me to change to coaxial cable.
    My supplier refuses to change the box for me

    What can I do?
    Do a reflash on the box but u need to have the necessary files in order to watch paid channels.

    Comment

    • soulkiller
      Newbie
      • Sep 2011
      • 5

      #3
      hi all.
      i have the same problem with DM500S but i can see just black screen,
      and it looks like its restarting im self every 2-3 seconds,
      green light is on, but remote is dead cant do nothing with.
      I was trying to reflash with dreamup 1.3.2.1,
      i use null modem cable,
      dreamup recognize the box type: DM500
      then its saying under bar: initiating flash-loader upload...
      and then nothing happens, i leave it like this 1 hour and nothing!!!

      image i try to use is PLI-Jade2 DM500, i think its the good one for my box type.

      anyone help pls!!

      Comment

      • soulkiller
        Newbie
        • Sep 2011
        • 5

        #4
        tought i find some advice here,
        anyway thx!

        Comment

        • lincsat
          DK Veteran
          • Jun 2008
          • 1228

          #5
          Try a newer version of Dreamup, I use 1.3.3.4

          Comment

          • Arraysys
            DK Veteran
            • Oct 2009
            • 173

            #6
            Originally posted by lyk93
            My dreambox 500c freezes at the startup and doesn't boot into the channels. It froze at the pli-images.org picture.
            My supplier told me it was due to prolonged use of the wrong cable. I was using the ordinary cable that came with the box and until now then my supplier told me to change to coaxial cable.
            My supplier refuses to change the box for me

            What can I do?
            Hardware problem. Get it repair or throw away. Flash is no the solution, problem will come back.

            Comment

            • lyk93
              Newbie
              • May 2010
              • 9

              #7
              problem sovled thanks

              Comment

              • starfra
                Newbie
                • Dec 2011
                • 4

                #8
                Originally posted by lyk93
                My dreambox 500c freezes at the startup and doesn't boot into the channels. It froze at the pli-images.org picture.
                My supplier told me it was due to prolonged use of the wrong cable. I was using the ordinary cable that came with the box and until now then my supplier told me to change to coaxial cable.
                My supplier refuses to change the box for me

                What can I do?

                hi,i have the same problem face by you...can you help me fix it please

                Comment

                • ypvs125
                  DK Veteran
                  • Dec 2010
                  • 506

                  #9
                  Originally posted by starfra
                  hi,i have the same problem face by you...can you help me fix it please
                  Flash with a new image and see if still have the same problem.

                  Comment

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