500c not finding sky1 with a scan ? please help

[gsim]

hi guys i just did a box for my friend . i am in edinburgh tw 6952. he stays in Livingston. and i did a scan under 6952 at his bit. not sure if thats right for his bit or not. the box finds all chann he thinks. but no sky1?. and it keep saying switch on the screen all the time i dont know what that means ither?.



please can someone help me out with this thanks gsim

[jbvid]

hi guys i just did a box for my friend . i am in edinburgh tw 6952. he stays in Livingston. and i did a scan under 6952 at his bit. not sure if thats right for his bit or not. the box finds all chann he thinks. but no sky1?. and it keep saying switch on the screen all the time i dont know what that means ither?.



please can someone help me out with this thanks gsim

Hi

I would say he need to be sure what Cable supplier, tw, c&w etc in his area before doing a scan, if still no sly1 try a factory reset, then a scan. Are you both using the same image?
jbvid

[gsim]

no sky1

yes m8 dw2 image i think its on it. i am not sure if i need to set it up for his bit? but i dont know how to do it. i just did a auto scan on 6952 when i pluged it in at his house. and he says it keep cuming up switch a message on the screen as well ? i am not sure what that is ither ?



thanks gsim

[dreadfand]

i heard a rumour that some older 500c's have trouble picking up sly one because the tuner doesn't work well with lower frequency transponders which are what sly one uses

if the box says "switch service could not be found" or something along those lines that is a problem to do with the roms and decryption of the signal but im guessing by you only mentioning sly one that other channels clear fine?

dreadfand

[Sirus]

Another thing you can try is to get the sly1 freq off a working box by going to menu>info>stream info... once youve got the freq, back on your mates box hit manual scan and type in the working freq you got from the other box then tick the Inv. box.. see if it locks and syncs then scan it

Some tuners wont pick up few channels even when you know its freq, but I done the above on a mates box after I heard someone on here talking about ticking that Inv box and it locked the missing freqs and got the channels

[trickykid]

yes m8 dw2 image i think its on it. i am not sure if i need to set it up for his bit? but i dont know how to do it. i just did a auto scan on 6952 when i pluged it in at his house. and he says it keep cuming up switch a message on the screen as well ? i am not sure what that is ither ?



thanks gsim

what signal do you get with sly one? should be at least 95%

[maddogs]

Almost certainly a signal problem. Try a decent booster and will almost certainly pickup.