DM800 Need help - DreamBox, DM800 HD PVR set up for SG

[alvinosj]

Good day, i just received my dream box today.

currently i've Auto Scan the cable, and found some channels (eg. History HD, NatGeo HD , etc..)

But when i select the channel and play, nothing will appear on the screen, and from the screen, there is a message thats seems to be stating the error - Decode : Unsupported ! -

Some channels that are grey color, will show error message - Service unavailable ! Check tuner setting.

Can someone please teach me how to setup this device?

[alvinosj]

Channel 5, 8 , U are able to play.. but its very very distorted... thus unable to play properly

[ypvs125]

Channel 5, 8 , U are able to play.. but its very very distorted... thus unable to play properly

Check yr signal cable or tuner. Seldom fta channels have distorted view.

[alvinosj]

Thanks ypvs125, i just change a cable. The FTA are playing fine now...

But SGSH channels are not able to play at all.. Decode _ Unsupported..

[ypvs125]

Thanks ypvs125, i just change a cable. The FTA are playing fine now...

But SGSH channels are not able to play at all.. Decode _ Unsupported..

If u buy the box raw, u will not be able to watch sh channels as u still need to do the some configurations because it is not plug n play.

[alvinosj]

when i bought it from www.mixeshop.com.

I was informed that the set will be pre-set.. but i assume its not done properly...

is there any links for me to follow to set up the box properly?

currently i dont have an USB - to - USB cable, or Lan cable..
i will get them tml morning..

[uu161]

so far those bought from mixxhop doesn't come with magic file
only pre install sunray image
check with your supplier

[alvinosj]

its kinda frustrating talking to the suppliers as they are chinese, and cant converse well in english..

Is there anyway for me to do it myself?

[alvinosj]

I tried to dl PD DreamboxToolbox v.9.0-Largest source of Dreambox Satellite Receiver

but the file is no longer there... is there somewhere i can download it?

[alvinosj]

mixshop supplier just sent me a NFI file..

anybody has any idea where do i put this file?

[ypvs125]

mixshop supplier just sent me a NFI file..

anybody has any idea where do i put this file?

I think u should read the stickies on how to flash yr dreambox via web browser.

[alvinosj]

- (1.) Press and hold the power button. Replug the power connector into the Dreambox.
- (3.) A text "*** STOP ***" should appear. Now you can release the button.
The bootloader entered the "waiting" mode.
- (4.) Above the "*** STOP ***" text, there should appear an IP-address
(four decimal values with a dot in between). If there appears the string "dhcp" instead,
the box still searches for a DHCP server. Wait a bit. If it doesn't change, something doesn't
work with the DHCP server. Check wether network cable is plugged in etc. If it just doesn't
work, set an IP using the serial terminal

[IMG][/IMG]

Now, open a browser on your PC.
(1.) enter in the address line "http://ip/" (where ip must be replaced with the value in the LCD).
- (2.) on the bottom of the page, there's a link called "firmware upgrade". Click it.



On the next page, you can select the flash image you want to flash. be sure that it has the ".nfi" extension.
You can't flash other images (like .img)!
- Click on "FLASH!" and wait. It might take some time to upload and flash the image.
- Switch the box off again, and on again. The new image should be flashed and working.

I tried the first step, pressing the on/off button and replug the power cable..

suddenly i heard a POP sound and the device cant on anymore -_-"

[ypvs125]

- (1.) Press and hold the power button. Replug the power connector into the Dreambox.
- (3.) A text "*** STOP ***" should appear. Now you can release the button.
The bootloader entered the "waiting" mode.
- (4.) Above the "*** STOP ***" text, there should appear an IP-address
(four decimal values with a dot in between). If there appears the string "dhcp" instead,
the box still searches for a DHCP server. Wait a bit. If it doesn't change, something doesn't
work with the DHCP server. Check wether network cable is plugged in etc. If it just doesn't
work, set an IP using the serial terminal

[IMG][/IMG]

Now, open a browser on your PC.
(1.) enter in the address line "http://ip/" (where ip must be replaced with the value in the LCD).
- (2.) on the bottom of the page, there's a link called "firmware upgrade". Click it.



On the next page, you can select the flash image you want to flash. be sure that it has the ".nfi" extension.
You can't flash other images (like .img)!
- Click on "FLASH!" and wait. It might take some time to upload and flash the image.
- Switch the box off again, and on again. The new image should be flashed and working.

I tried the first step, pressing the on/off button and replug the power cable..

suddenly i heard a POP sound and the device cant on anymore -_-"

Where do the pop sound comes from? Maybe can check the power supply adapter.

[alvinosj]

the sound came from the box..

I doesn't have other power cable that can fit into the box..

[uu161]

the sound came from the box..

I doesn't have other power cable that can fit into the box..

maybe u can use multimeter to test the power supply adapter to double confirm there is 12v output

then openup the 800hd cover look up the mobo power supply
check see any fuse blown ( which i think is locate just behind the 12v input ) clear glass fuse << sorry my bad that location are for Dm8000 not for 800