MVHD 800 VII keep loading after a few minutes

[Clones]

My set keeps loading after watching a few minutes. Tried factory reset but problem persists. What can I do?

[Bomchacha]

replace a new set or send back for repair. Hardware issue

[anikin9435]

yup agreed. hardware issue. i tried upgarding to newest version also didnt help. requested to change new set. voalla!

[salmonsake]

seems like hardware issue...
if you have a spare adapter, can try with it.

[touchme]

Anyone has the model's IR codes, or a compatible brand/model to emulate its IR commands? Thks.
( loading into phone for universal remote usage: