SG - Help needed for some channel unable to view

[lolipop]

Hi all,

Anyone can advise me why the following channel below is unable to view. All I get is a black screen but there is signal and EPG information so they shouldn't be demand tv(which I understand is unable to view). All my other channel is ok. I did a auto scan too and try the below channel but still unable to see. The freq should be correct since auto scan should get the freq right. Any advise is great.

Channel
118 Astro Warna freq 570
125 Zee TV HD freq 434
132 Channel [V] India freq 354
159 Zee Khana Khazana freq 434
160 Life OK freq 434
168 Varnam freq 594
312 Disney Channel HD freq 626
442 Fashion One HD freq 530
529 ANIPLUS HD freq 602

All with QAM256 and symbolrate 6875

[ZM00601]

Check ur SH cable point. Try clean socket...

[lolipop]

Check ur SH cable point. Try clean socket...

Are you able to watch those channel in the first place?

nothing wrong with the cable point. Checked. The signal are gd from 93%-99%

[ZM00601]

what box you use? Mine Dm800hd. All channels ok...

[ypvs125]

Hi all,

Anyone can advise me why the following channel below is unable to view. All I get is a black screen but there is signal and EPG information so they shouldn't be demand tv(which I understand is unable to view). All my other channel is ok. I did a auto scan too and try the below channel but still unable to see. The freq should be correct since auto scan should get the freq right. Any advise is great.

Channel
118 Astro Warna freq 570
125 Zee TV HD freq 434
132 Channel [V] India freq 354
159 Zee Khana Khazana freq 434
160 Life OK freq 434
168 Varnam freq 594
312 Disney Channel HD freq 626
442 Fashion One HD freq 530
529 ANIPLUS HD freq 602

All with QAM256 and symbolrate 6875

Varnam is a demand tv. If u look at the channels, most of it are hindi channels packs that u r missing and some like ch118, 442 and 529 is per channel packs so I think u should know what I mean

[lolipop]

Using DM800se. Thanks ypvs125, I noted on the Varnam channel is demand tv. But don't quite understand the rest. Do you mean there are similar to demand tv in a way? But there are other per channel pack such as Vijay, KMTV that I have no problem seeing. So I'm not sure what you mean. So sorry.

Hmm... I'm confuse here. ZM00601 says he is able to view all the mention channel no problem but ypvs125 say those are on demand channel....So who is right?

[ZM00601]

Using DM800se. Thanks ypvs125, I noted on the Varnam channel is demand tv. But don't quite understand the rest. Do you mean there are similar to demand tv in a way? So sorry.

Hmm... I'm confuse here. ZM00601 says he is able to view all the mention channel no problem but ypvs125 say those are on demand channel....So who is right?

Demand Channels can only be viewed if someone from your block subsciribe to it and maybe your tuner is faulty.

[lolipop]

Demand Channels can only be viewed if someone from your block subsciribe to it and maybe your tuner is faulty.

yes I understand that. that's why i'm not asking for other demand tv channel...Are you saying all those channel I mention are demand tv as well? And you mention you can view all those mention channel? Your block must be very happening, so many ppl subscibe to the channel.

[ypvs125]

Only varnam is on demand. The rest of the channels depend on yr supplier.

[lolipop]

Only varnam is on demand. The rest of the channels depend on yr supplier.

Thanks I understand what you mean now. Will check with them as I'm told all channel should work.