i dont know what is like now but mine is the db blackx advertised here. same as dbox but direct from China. There was a prob with the supplier during olympics and it took 2 weeks. I understand they were tying to do somethng else to get boxes to customers asap but looks like its got worse!
buythings.co.uk
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Faulty DM500C posted to BuyingThings.co.uk
Hi. I purchased two DM500C's from DVBMonkey about 5 weeks ago. It took over three weeks for the boxes to arrive. One of the boxes had a slight fault. The green led did not work. Apart from that everything else was working OK. I emailed DVBMonkey and they requested that I post the box only to BuyingThings.co.uk and also requested that I enclose a letter providing all the details (order no, nature of fault etc). DVBMonkey also stated that an email had been sent to BuyingThings.co.uk to indicate that they were expecting my delivery. I phoned BuyingThings.co.uk before posting the box. I was only able to leave a message. However I did receive a reply by phone a couple of hours later. The gentleman on the phone confirmed that the box would either be repaired or replaced by DVBMonkey. I posted the box on 06/12/08 and despite several phone calls to answering machines and emails, I have received NO reply whatever from BuyingThings.co.uk. I am concerned from reading some of the posts on the forum that I may not ever see this box again!! I have also emailed DVBMonkey as I feel they must bear the main responsibilty for the fauty box.I had not even heard of BuyingThings.co.uk until DVBMonkey provided me with their details. DVBMonkey give a guarantee with the boxes and I assume that if something does go wrong within the warranty period that the boxes would be sent to BuyingThings.co.uk. I didnot realise that BuyingThings.co.uk supplied the Linux Black box which is advertised on the DK site. Is BuyingThings.co.uk a reputable company? Will I ever see my DM500C again? Has anyone returned a faulty box to BuyingThings.co.uk? Any additional information would be most welcome.Comment
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Hi. I purchased two DM500C's from DVBMonkey about 5 weeks ago. It took over three weeks for the boxes to arrive. One of the boxes had a slight fault. The green led did not work. Apart from that everything else was working OK. I emailed DVBMonkey and they requested that I post the box only to BuyingThings.co.uk and also requested that I enclose a letter providing all the details (order no, nature of fault etc). DVBMonkey also stated that an email had been sent to BuyingThings.co.uk to indicate that they were expecting my delivery. I phoned BuyingThings.co.uk before posting the box. I was only able to leave a message. However I did receive a reply by phone a couple of hours later. The gentleman on the phone confirmed that the box would either be repaired or replaced by DVBMonkey. I posted the box on 06/12/08 and despite several phone calls to answering machines and emails, I have received NO reply whatever from BuyingThings.co.uk. I am concerned from reading some of the posts on the forum that I may not ever see this box again!! I have also emailed DVBMonkey as I feel they must bear the main responsibilty for the fauty box.I had not even heard of BuyingThings.co.uk until DVBMonkey provided me with their details. DVBMonkey give a guarantee with the boxes and I assume that if something does go wrong within the warranty period that the boxes would be sent to BuyingThings.co.uk. I didnot realise that BuyingThings.co.uk supplied the Linux Black box which is advertised on the DK site. Is BuyingThings.co.uk a reputable company? Will I ever see my DM500C again? Has anyone returned a faulty box to BuyingThings.co.uk? Any additional information would be most welcome.
i wouldnt send a box back to china if the LED didnt work
!, proberbly just a loose plug inside iv heard of that before, basicly i think when you order from china and send it back its your risk,, what if they say its been lost?, then your knackered, id have put up with the LED, dv* mo*key are usually reliable so id give it time 1st before jumping in, it takes time to mail to china, after all there reputation is built on trust!
Faster than Faster
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BuyingThings.co.uk are fine they work directly with DVBMonkey as the UK service agent, you will see your box again for sure but the process can be a bit long winded with delays in receiving updated information from DVBMonkey.
I have had 2 faulty boxes in the past one fried on power up and the other would not flash and this one i am currently waiting for a replacement this was sent to BuyingThings.co.uk on the 2nd December they aknowledged receipt of the box but have not heard anything since.
Past experience however tells me there's nothing to worry about.. it will show.Comment
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I ordered a dreambox 500c from dvb monkey and a blackbox 500c from buyingthings, I haven't received anything yet, which is fine, the thing that's pissing me off is they don't respond to emails or phone calls(this is buyingthings) they're a disgrace, i'll be claiming my money back through paypal if they dont respond to me soon. I only went with them as this site said they were trustworthy.
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like i keep saying, you "WILL" gey your box,, just takes ages, they sell them when they have no stock and when they have so many orders they order them from their supplyer, i know its wrong but thats the way they do it,,, dont worry its well worth the wait!Faster than Faster
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buythings.co.uk
hi talk about delivery,ordered dm500c on sunday from sat sun box arrived yesterday [thursday] from china. total price 104 dollars.what a service.Comment
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I ordered a dreambox 500c from dvb monkey and a blackbox 500c from buyingthings, I haven't received anything yet, which is fine, the thing that's pissing me off is they don't respond to emails or phone calls(this is buyingthings) they're a disgrace, i'll be claiming my money back through paypal if they dont respond to me soon. I only went with them as this site said they were trustworthy.
nice to let people know if your boxes did turn up,,,
Faster than Faster
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