dm500c no bbc 1 and 2 missing

[mr_starfire]

ok guys so a neighbourcame around my house a few hours ago
and asked if i know anything about tvs ive fixed a few televisions in the past so i went around thinking that i would sort out the proble with no trouble

ok so i arrived and she said she was missing the 2 channels bbc1 and 2

i assumed that the signal was bad untill i seen the box

its the dream multimedia
dm500-c dvb
and
i noticed a option to restart something called neutrino whic i assume is some thing used to hack this box as she said she gets all channels

ok this isnt my box and i realy realy dont want to mess it up
and turn it into a brick

we live in the walsall area of the west midlands

what can i do to fix this for my neighbour will i need to flash it ??

ime very very new to this and a pretty slow learner so please go gentle thanks

[musclegeek]

what freq u on mate or where r u?

[mr_starfire]

ime sorry i have no idea what frequancy could u tell me how to find out please as the box isnt with me ime going backwards and forwards trying to sort this

[yorkslad]

tell her they r not sending the bbc signal to knock off boxes anymore

[mr_starfire]

sooooo was that a serious answer or is there a way to sort this

[MetMan]

sooooo was that a serious answer or is there a way to sort this

what img is on the box....what does it say on the boot up screen?

u will probably need to rescan for missing channels but how to do this depends on the image....

walsall settings are
ACTION=&Walsall W.Midlands,smlops
net id = 40974
freq = 131000
sym rate = 6952
chk scan settings

but with frequencies changing with the introduction of the new firmware you'll need to rescan....

cheers

[mr_starfire]

ok sorry i didnt say but the channelk arent actually missing it just says channel not available also i did a rescan it had like a radar on the right hand side it found all the channels but still wouldnt let me view them it just had a blank screen with channel not available

all other channels work apart from bbc 1 and 2

the image is called neutrino (i think)

[utdman]

bbc has moved tp
rescan freq 131...

[mmore]

I too have lost just BBC 1, 2, 3 & 4. Everything else is still working fine.

I was using DW2.0, but I've just tried the DK1.1 image with keys etc and still no BBC channels everything else is still working fine.

I'm in EX-TW West Midlands too!

I've tried a manual scan on 131 to no avail.

[utdman]

I too have lost just BBC 1, 2, 3 & 4. Everything else is still working fine.

I was using DW2.0, but I've just tried the DK1.1 image with keys etc and still no BBC channels everything else is still working fine.

I'm in EX-TW West Midlands too!

I've tried a manual scan on 131 to no avail.

did you input the correct symbol rate?
6952 and
inv box must be 'checked' and then scan

[mmore]

did you input the correct symbol rate?
6952 and
inv box must be 'checked' and then scan

Yep! I've been using Dreamboxes for several years and I know my way around them fairly well now. I used the 6958, 00131 and the inv box ticked and un-ticked. I've even tried a network search too. But still no BBC channels. I've also tried the automatic scan using Bruteforce and 6958 as well as several manual scans using known working frequencies and network scans, but still no BBC! I am getting BBC Parliament and all the BVTServices as well as all the usual FTA and S*y etc, I just cannot now get the regular BBC ones!

[dc_uk]

Confirmed as a problem in the West Midlands also. I can still get these channels via the "Audio Desc." options for those channels, but the normal channels don't work. Rescan doesn't fix anything

[Kermit2]

Any update, i still have no bbc