I got one from dvbmonkey and didn't work, so I'm waiting for the second one, hope it works now.
BlackBox 500C UK Stock
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I ordered a dreambox DM-500T 2 weeks ago from BuyingThings.co.uk - The Online Store and havent heard anthing since. I tried to contact them over the past 4 days and couldnt (mails/phone calls etc.) Has anybody else had this experience with them???Comment
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Im in a similar situation but with DVBMonkey
I ordered a dreambox 500c a while ago but it still hasent shipped yet. Anyone know how long they usualy take to ship? i was going to cancel my order and go for buythings.co.uk but i cant get hold of them over the phone so i dont think i will order there.Last edited by kr4sh; 13 November, 2008, 13:02.Comment
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DVBmonkey just got back to me, their support is actually pretty good.
Hello there,
Thank you for your email and I am sorry for the delayed response.
As many of our clients has realized the high quality we provide in our products, we have been inundated with orders since the National Holidays finished and we are working round the clock to ensure goods get out as soon as possible.
Yes we are on a short delay and we are trying to get the goods out quick and I am very sorry for the delay. Yes our website does stated 7-10 working days as an estimate but normally we ship allot quicker then this.
Things are coming back to normal now and allot of goods have already left and are due tracking numbers any day now. As soon as we have tracking numbers, you will get an automated email with these details.
I understand your frustration and we do not intend to keep you waiting any longer but I promise you will not be disappointed.
Once again, please accept my apologies and we will get your goods out as soon as possible.
Any further quires, please do not hesitate to contact us.
Thank you for contacting the support team.Comment
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Cheers for the info m8, I had just ordered 4 from them then I read your other post and thought oh fek...
, no I didnt really cos I knew they have a bit of a backlog but thanks for posting that reply for others to see.
When you recieve it, it might be a good idea to post back here and also post the date you ordered and received it. I intend to do that anyway so it gives others some idea of times and reliability.sigpicComment
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Had an email from Buyingthings.co.uk today
Thank you for your order no: *** placed on Nov 04 2008, 14:46 PM
The transaction was successful and we will ship your goods at the first possible opportunity (if applicable).
Funny thing is they say they have "Uk stock" however tracking number saids its coming from Hongkong
I wont be buying my DM800 from there.Comment
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Just had word from dvbmonkey.com that my order has actually shipped now
AwesomeThe status of your order id: ************ has been changed to Completed
Our staff have added the following comments:
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Your order has been shipped with HKPost.
Your tracking number is:
**************
Tracking information is available at the Track & Trace website:
Post/EMS tracking - track-trace
Please remember, your tracking number may not work straight away as the systems are still updating.
Thank you for shopping at DVBMonkey.com and please call back again.
~~~~~~~~~~~~~~~~~~~~~~~~~~
Il update you guys on how long it takes to arrive from being shipped.Comment
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buyingthings and dvb monkey are the same company and have their stock for the uk stuck in costums that why theres nothing been shipped on time.
It was getting messy shipping from china so the decided on a uk base which now has no stock and lots of angry costumers......me being one of them
costumer service is good tho I'll give thm that much.sigpicComment

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