EX5000 No or Bad Signal

[0161david]

Hi robbie6 ..... how long ago did you have the problem? Trying to work out if repeated power scan's would help us ????

[satsmo]

There are too many people in this thread reporting similar problems. As you are the OP I will try to answer your query first.

Do you also have a subbed VM box and is that working?

[philipg1955]

try a signal booster

[davie48]

Hi Guys
i had the very same problem channels breaking up lost
channels also. Crazy as it sounds i fixed it by adding an attenuator ended up with 15db now every channel working great.

[satsmo]

So thats a signal booster to increase the signal and an attenuator to decrease the signal. Better off with a booster with variable slope control as it will do both jobs.

All problems are usually different so finding out the problem is first thing As said the OP started the thread so its only fair he is sorted or at least try and sort him first.

[0161david]

Hi Satsmo, I plugged the old VM box in at the weekend ... no problems with that or my internet connection, only the Eurovox. I have the cable feed from the wall, about 6 meters of cable then a splitter. 1 feed to my modem/router the other to the Eurovox.

[satsmo]

If you try it without splitting the cable, i.e. take the direct feed from wall to box, what is like then?

[0161david]

Tried that the other night, still had the problem.

[satsmo]

Have you tried it at a friend's or family's house and see if it has the same problem there?

[0161david]

No, Could arrange to take it round to a friends nxt week as unfortunately working away this weekend ! Unless you have any other ideas/suggestions I could try tonight?

[satsmo]

Other than as said earlier a booster,attenautor or variable attenuator, but I was trying to see if it was in fact a cable problem in the first place.

If your VM box is working then its not a major cable problem, but the tuner and driver in the Eurovox are quite different to the subbed box.

But looking back at your first post you say you reflashed and rescanned. Did you do a factory reset and then rescan?

[0161david]

Think I did, but to be certain could retry tonight...
Just to confirm, its a reflash, connect back up and then factory reset. Then would you recommend any particular type of scan ?

[satsmo]

Powerscan to start with and if still having trouble a deep scan. The important bit is doing a factory reset before the scan. If you are on the latest firmware, a reflash will be the last course of action.

[0161david]

Cheers, I'll retry tonight and post back. Thanks for your help.

[wasi786]

i'll give that ago aswell, can you recommend any particular booster or amplifier as i dont want to get the wrong one

is the booster supposed to be one that you use within the home or outside can you plase point us to the right direction


thanks