EX5000 No or Bad Signal

[wasi786]

Hi Satsmo

Please see the list below - this is me using a 3db and the variable attenuator - i think i need atleast somewhere from 1-8, if i use 9 then i get too much loss

using a 6db attenuator i can get a number of channels and then lose others - if i use the attenuator - cant adjust it fuly - starts to degrade further as i am not sure how much signal i lose with the attenuator

On each frequency it bounces from 5 - 85%

Frequency Quality

219.000 80-85%
339.000 80-84%
363.000 81
379.000 80
387.000 83
395.000 83
407.000 29
411.000 83
419.000 82
427.000 86
435.000 84
443.000 84
451.000 81
459.000 82
467.000 83
475.000 78
491.000 77
499.000 74
507.000 76
523.000 79
539.000 79
555.000 78
571.000 79
643.000 79
667.000 80
675.000 80
683.000 78
691.000 78
699.000 79
715.000 74
723.000 75
731.000 75
739.000 74
747.000 75
755.000 75

[satsmo]

Are these readings taken from the direct feed or are you using a splitter?

[wasi786]

4 way splitter on the outside

[satsmo]

More than likely your problem. Try the scan from the direct feed, take the four way splitter out of the equation,for the initial scan. See how it works out then.

[wasi786]

ok will upload the new list as soon as

[wasi786]

i was going through the channels yesterday and found out that i can see all channels with frequencies above 687.000 and the signal strength is around 75-78% and everything below 687.000 still cant view anything properly for any frquency under 687.000 - as the signal strength is ranging from 84%-90%

still cant get the basic channels working

[satsmo]

If the reading were taken from the direct feed, it could be a faulty isolator in your outside box, (Omni Box). You could take it out and try again, but I recommend getting it replaced if you find it to be faulty, do not leave it disconnected . For a new scan carry out a factory reset and then deepscan.

Failing that and you are sure your cabling is OK, then ask VM to take a look at your cabling, from the cab into your home. Obviously taking your Eurovox and put it away before they arrive.

After the visit try it again, if the problem is still there then it looks like a tuner fault. If the box is still in warranty, (which I presume it is), send it back for a replacement.

[wasi786]

hi

i have gone to one of my neighbours house and his box - eurovox max is doing the exact same, i advised him of the attenuator from your recommendation and he has got a number of channels back with fine tuning the attenuator but he is also not gettng any channels below 680.000mhz to work fully - still pixalates or gets the error message

although there is another neighbour who has the eurovox blue and is working fine

[DW190]

I used to have channels missing and others pixelating.

manually changed all the frequencies to end in 750 instead of 000. Also had to enter some frequencies manually as they were notpicked up on a scan.

[wasi786]

hi dw190

can you tell me how you did that

thanks

[DW190]

hi dw190

can you tell me how you did that

thanks

Menu
Installation
User Instalation
Scroll to freq
OK to tick freq
Green Button (Chan edit)
Blue Button (Modify)
Scroll to Frequency
Manually change the numbers
OK to save
Exit
Exit
Exit

[bigsven]

I'm literally crying out for someone to give an answer to this...

Its driving me mental having freeview through my subbed box when there is all this football on the sultana/sly sports coming up...

Please can someone just stumble across the solution and let us know...

I really appreciate all the effort that people put into trying to help too - I have tried everything other than disconnecting upstair's feed to go direct into my eurovox...

Not sure they'd be too happy to see me scaling the walls with a eurovox in my teeth and cables in my hands - it'd be like Dr Emit Brown in Back to the Future...1.21 jigawatts - for gods sakes Marty that kind of electricity can only be generated by a bolt of lightening!!

[wasi786]

hi dw190

tried that no change, thanks for the advice though

[satsmo]

hi

i have gone to one of my neighbours house and his box - eurovox max is doing the exact same, i advised him of the attenuator from your recommendation and he has got a number of channels back with fine tuning the attenuator but he is also not gettng any channels below 680.000mhz to work fully - still pixalates or gets the error message

although there is another neighbour who has the eurovox blue and is working fine

Interesting as I have seen something like that before where only Blues work in a certain area. This is because the Blue box even though an older model has a much more superior tuner.

Usually in these areas a booster works with other models, however this doesn't seem to be the case as you have tried one. Was it the Argos one as I advised and did you try the slope control on it?

Do you know of others in the area with other box types, e.g. Starview, Kryptview, Dbox. Dreambox etc as these usually remain unaffected.

[bigsven]

Just tried my eurovox 5000 at my mates house and it works absolutely fine...

How annoying...

How do you get VM to come round without telling them your 'dodgy' box doesn't work!?