no channels found

[stecollins]

hi all any help on this would be appreciated, i have a maxv and moved into my house 3weeks ago had virgin installed and had no luck with box, since then i have done factory resets and relevent scans, had box flashed with latest firmware, removed all splitters and done scans pretty much every thing that has been suggested on these forums and i still have nothing to watch, the box works perfectly at my brothers house but has found nothing in any scans at my house have virgin found a way to prevent the boxes working or make the signal into my house so weak that my box cant find anything? any help would be a great help please!!

[HiTeck]

Have you tried an alternate symbol rate, what symbol rate have you been using and where abouts are you.

[Krypton]

try a power scan from 290 to 403 mate

[stecollins]

ive scanned on 6.887 and 6.952 im in burnley lancs

[stecollins]

how do you do that mate?

[Krypton]

menu>installation>userinstallation> yellow button

[stecollins]

just tried that mate and still no transponders found or channels thanks tho

[Krypton]

u in a digital area? youve defo got feed coming in?

[stecollins]

yeah my normal virgin box is working fine and the signal stregth to the maxv is up above 80% so im really struggling to work out whats up

[alsstuff]

Virgin have downgraded the signal in some areas for fibre upgrades. If you have the origanl box, put it back on and report a fault with your TV ie jerky pictures, pixilated picture. make sure your box is not around!!!!!

I had this problem and this solution worked!

[stecollins]

my virgin box is a silverb vbox samsung smt-2110c is this the original one?

[camelv]

my virgin box is a silverb vbox samsung smt-2110c is this the original one?

instead of pressing yellow to power scan m8 just press the ok button after you have fac reset .
had this a few times on e/vox ,worth a try

[HiTeck]

Is your signal strength steady at 80% or is it fluctuating at all?.

[stecollins]

its fluctuating all the time sometimes its up at high green and then it drops to low red does this mean anything?

[HiTeck]

If you have a splitter on your feed take it out, check all f-plugs are fitted correctly and tight, factory default then do a deep scan, make sure your cable feed is plugged in the RF IN and not the ANT socket at the back of the box.