ex700hd firmware loading problems

[wayne405]

trying to load latest fimware on my ex 7000 it wont download file off my usb stick it says 0 x0020 error tried factory reset and scan any ideas many thanks wayne.

[chic.]

have you unziped it and renamed the flash FLASH TBN.

[wayne405]

how do i unzip it

[chic.]

how do i unzip it

google winrar and use that

[wayne405]

Thanks will try that