EX5100 Keeps failing

[Toilet sniffer V]

A few weeks ago none of the channels worked. I've rescanned using the power scan as well as all other choices. I have even reflashed it. When I did it it worked but when I put in on standby and switched it back on 2 days later it had lost all my channels and favourites went back to factory resets. I've rescanned and it sometimes finds no channels and sometimes some, sometimes all but when I come to watch them it flickers bad or no signal. I've checked all the cables and I'm a legit Virgin customer so the signal is OK.

I've tried everything, what could it be?

[telecom69]

It has to be either a poor connection or a tuner failure in the box, most likely is a connection somewhere,have you tried by plugging the incoming feed directly into the box with nothing in between? It could also be a faulty splitter,there have been quite a few instances of that in the forums ... the Virgin boxes are much more tolerant of signal problems,it doesn't take very much to upset these Eurovoxes whatever ....

[johnboy1974]

you need to try a deep scan scan with no splitters on your feed ie straight into the eurovox and nothing else.