help please!!!!

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  • diddy128
    Newbie
    • Feb 2010
    • 3

    #1

    help please!!!!

    hi im kind of new to this, but basically ive have a euromax v , and was working fine up till last week and now ive lost all the channels. I read on line that i should try a power scan witch did nothing but i cant even scroll through the channels any more the display just stays 000 .
    Im with vm and in leic area,, any help please?
    ps.. i do have a usb - female 9pin cable ,, just incase
  • smoggy
    V.I.P. Member
    • Apr 2009
    • 12771

    #2
    Hi and welcome to DK

    do a factory default reset and then powerscan on symbolrate 6887

    Comment

    • diddy128
      Newbie
      • Feb 2010
      • 3

      #3
      thanks for that, but can you just run it by me on the factory reset (how to) ?

      Comment

      • phelo
        Newbie
        • Feb 2010
        • 15

        #4
        press menu goto config, clear data then user installation in the install menu, goto user installation, power scan press ok wait

        Comment

        • diddy128
          Newbie
          • Feb 2010
          • 3

          #5
          hey it worked !!! after a factory reset and then a deep scan it picked all the channels up , great!! just want to say thanks for everyones input it was very helpfull .
          THANK YOU ALL

          Comment

          • bugsygirl
            Newbie
            • Feb 2010
            • 1

            #6
            Originally posted by smoggy
            Hi and welcome to DK

            do a factory default reset and then powerscan on symbolrate 6887
            Hi Smoggy, im having the same problem as diddy128 & my box has stopped responding to the remote any way I can do a factory reset Manually ? I can get the menu you displayed on screen bu using volume buttons on box but cant navigate any further with out remote & the new remote I got doesnt work either.

            Cheers

            Comment

            • smoggy
              V.I.P. Member
              • Apr 2009
              • 12771

              #7
              Originally posted by bugsygirl
              Hi Smoggy, im having the same problem as diddy128 & my box has stopped responding to the remote any way I can do a factory reset Manually ? I can get the menu you displayed on screen bu using volume buttons on box but cant navigate any further with out remote & the new remote I got doesnt work either.

              Cheers
              which box do you have
              have you tried disconnecting and re-connecting power if that doesn't work try reflashing the box

              Comment

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