I can't get some channels

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  • Celt
    Newbie
    • Jun 2010
    • 7

    #1

    I can't get some channels

    I've scanned and re-scanned. I wanted to log into the old SK and try and get an answer that i got or there before, but obviously it's gone. You see, the channel names comes up and beside the channel on the menu is the program name in brackets, but no picture. I think someone said before that i had to get the menu up and press the red button or something like that ???



    It's like this on the menu :- skysports1 - Cricket (but no picture comes up)



    BTW...hello to everyone and thanks for a place to look at ITgate issues.
  • andiewill
    DK Veteran
    • Aug 2008
    • 490

    #2
    What area are you in is it a nag 3 zone ? have you tried a rescan on brute force ? and when you press ok then the red button this should bring in all your channles in alphabetical order, if you have duplicates then you are heading for the nag 3 change over.

    what you need to do is press and hold the epg button on a premium channle and this will bring in your info and scroll to page 3 and tell us what info do you have for your stream ?

    ITgate TGM220 (swapable tuner), Dreambox 800 pro, Dreambox 500c x 2, DBox, Popbox media player.

    Comment

    • Celt
      Newbie
      • Jun 2010
      • 7

      #3
      Cheers mate i will message you the details.

      Comment

      • fiannon
        Newbie
        • Jun 2010
        • 1

        #4
        no channels

        HI Guys ,
        First post here as i was on SK like you guys.Tho i didnt post there often as it all used to run pretty smooth.However ive lost nearly all my channels like Celt and i cant use x-over cable and rescan etc as it cant connect to SK site anymore.
        ive held the epg button and here is the info
        Frequency 00627
        Modulation 64-QAM
        FEC AUTO
        Symbol rate 06952
        SNR 58%
        AGC 55%
        BER 0.00e+00
        (x) lock (x)SYNC
        ok thats all .
        im very new to this and need all the help i can get . I have noidea what you meant Andiewill when you said trying to scan on "brute force"
        Any help will be greatly appreciated
        thanks lee

        Comment

        • DogdySnigwirter
          Top Poster +
          • Oct 2009
          • 216

          #5
          I lost all channels a while back and did a couple of scans inc. brute force and got nothing.
          It was only after a factory reset and then rescans I got tv service back.

          Comment

          • Celt
            Newbie
            • Jun 2010
            • 7

            #6
            Hello Dogdy. What is a factory reset ?

            Comment

            • pantomime horse
              DK Veteran
              • May 2010
              • 478

              #7
              if its a 210 box
              you need to press the info button twice
              then scroll left to find out the stream data

              Comment

              • DogdySnigwirter
                Top Poster +
                • Oct 2009
                • 216

                #8
                Originally posted by Celt
                Hello Dogdy. What is a factory reset ?

                Press menu ... choose setup ... expert set up ... factory reset.

                Then do a scan in brute force.

                If you still have no picture check stream info. To do this press and hold the EPG button then scroll right ... post the info.

                Comment

                • Tom_C
                  Newbie
                  • Mar 2010
                  • 2

                  #9
                  Hi, i have the same problem but i the channels are scrambled. Any ideas why?

                  Comment

                  • v1per
                    Newbie
                    • Jun 2010
                    • 3

                    #10
                    re: SAt Box

                    HI,

                    Which Box are you refering too?? It sounds like a problem with DBox

                    Comment

                    • michael.110141
                      Newbie
                      • Jun 2010
                      • 4

                      #11
                      Hi,

                      Got the same prob with my igate 220, done a factory reset and a brute scan but still down.

                      frequency:00754 mhz inv
                      modulation:64-qam fec:auto
                      symbol rate:06887 ksymb/s
                      snr 60%
                      agc 68% to 74%
                      ber 0.00e+00
                      x on lock
                      x on sync

                      any help you be brill.

                      Comment

                      • pantomime horse
                        DK Veteran
                        • May 2010
                        • 478

                        #12
                        ok folks
                        if you check your stream info
                        1800 and you should still see channel.
                        1841 means nag 3 has hit you
                        then its game over time
                        Last edited by pantomime horse; 22 June, 2010, 12:07.

                        Comment

                        • DogdySnigwirter
                          Top Poster +
                          • Oct 2009
                          • 216

                          #13
                          Originally posted by pantomime horse
                          ok folks
                          if you check your stream info
                          1800 and you should still see channel.
                          1843 means nag 3 has hit you
                          then its game over time
                          I checked my stream info and I have dual stream of 1800 & 1841 no sign of 1843 ... previous to losing all channels stream info was only 1800 ...
                          Are these numbers area specific or is it that they are using various streams to deliver the same result?

                          Comment

                          • skydive80
                            Top Poster
                            • May 2010
                            • 168

                            #14
                            Originally posted by DogdySnigwirter
                            I checked my stream info and I have dual stream of 1800 & 1841 no sign of 1843 ... previous to losing all channels stream info was only 1800 ...
                            Are these numbers area specific or is it that they are using various streams to deliver the same result?
                            Thanks for this bud i have now got my channels back ( well most ) have you got the Frequency for skysports 1 & 3 and the old PPV subs.

                            Comment

                            • DogdySnigwirter
                              Top Poster +
                              • Oct 2009
                              • 216

                              #15
                              Originally posted by skydive80
                              Thanks for this bud i have now got my channels back ( well most ) have you got the Frequency for skysports 1 & 3 and the old PPV subs.
                              ss1&3 ... 00794
                              no ppv on mine

                              Comment

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