tried to update and nowt

[pizzaman]

box will not update to latest fw no matter what i do
i even tried transfer from 1 box to another and nowt
any ideas ?
it has jan fw on
i have reset and reset and tried to update via lan and nowt
any help please

[cactikid]

make sure your lan cable works and is connected straight to router or modem,box router and modem may need powering off at rear for 30 secs then on to get a connection then after a min try the s/w update and dont touch anything until box reboots,then factory reset and rescan and reboot all units again

[pizzaman]

cable defo works as my other box updated fine and if i try n update that 1 it says it has latest on

[DW190]

cable defo works as my other box updated fine and if i try n update that 1 it says it has latest on

Does it say lates on or "Already Updated". If it says the latter its done.

[pizzaman]

no i mean the lan cable defo workin on my other box(that updated fine)
and on the 1 that wont update says searching for update and nowt else
lan lights at back flashin its ass off but nowt

[DW190]

no i mean the lan cable defo workin on my other box(that updated fine)
and on the 1 that wont update says searching for update and nowt else
lan lights at back flashin its ass off but nowt

When you have the box on an encrypted channel try rebooting the router and leaving for two minutes then try the update.

[cactikid]

also double check in system info what firmware date it says is on box.

[pizzaman]

says the jan file on it

[mentorman]

Re _ Install Jan Firmware !

Hi Pizzaman , first of all to sort out a problem you need to get to the root of it first! I assume your box works ok and gets FTA channels etc . I assume also you have tried the flick of the power switch at the back of your box when in SEARCH mode for the S/W update mode ?? If you have tried everything as you say and still nothing , you may be best to update the box manually again after a FACTORY default using the NULL modem cable method to put the January Firmware on the box again and allow the box to reboot etc. After you have done this check once again that the box works ok after doing the setup and channel scan WITHOUT the Lan cable connected !! If all is ok at this point , then connect upto your LAN and reboot the modem and Router FIRST ! Then try to update the NEW software update from the MENU of your KV . If it hangs in the SEARCH mode , quickly flick the power switch off and on at the back of the KV and hopefully this will allow the update of the NEW software available .
If this fails then you could try putting the original FTA software back on the box and then repeat this whole process again mentioned above . If after that it still doesnt work i would say you have a dodgy box that needs to be returned to whom you bought it off ok . Dont forget to put the ORIGINAL software on the box before sending it back !! Please let us know if you have any joy with these trial and error methods ok

[pizzaman]

ok thanks i will give all ago later as have kids at the mo
i will keep u all informed

[pizzaman]

fta works fine
tried flickin switch and same
i will plug other box in and download the fw off there and see if i can update via null modem lead
see if that helps

[lac]

Try updating from modem,not router

[pizzaman]

tried direct in modem and same

[pizzaman]

done a data transfer from 1 box to other using null modem lead and working fine now
if i goto update it still says searchin
i know i dont need it but weird 1

[cactikid]

all you need to know is whats in system info,glad your sorted.