Kryptview a780 LAN- not connecting to internet

[chsonu]

hello mates,

I bought kv a780 from my brother today, it was working perfectly fine at his home until yesterday z.


I connect it to cable tv, also in router TP-Link


KV is accessing IP address from router at LAN, i can ping it from my laptop no problem.

but it is not accessing to the internet, i mean I cant even view weather information, or traffic information. and ofcourse no connection to scan the list of London channels.

any idea whats going on?

I am using TP-Link 3G router, internet on wireless and on rj45 is working perfect at my laptop.

any help very welcome

[Madness09]

Hi is it all connected.
Have you got access rules setup on your router?
please explain how all the equipment is setup?

[chsonu]

Hi is it all connected.
Have you got access rules setup on your router?
please explain how all the equipment is setup?

all connected--- IP obtained from router -- 192.168.0.6 (kV)

no i dont have internet access rules for any thing on router.


1) Wireless internet router, connected directly to KV through cable.

2) I am connected on wireless to my laptop. ( from where i am typing now z)


3) I scan the channels, i have free channels working, but i cant watch paid bcoz have no access to the internet.

any help?

[Madness09]

have you manually assigned an ip address to the box of has it picked it up from DHCP?

[Madness09]

what i suggest that you should do a factory reset on the box.

[chsonu]

have you manually assigned an ip address to the box of has it picked it up from DHCP?

router assing the box through DHCP.

or

the box pickup automatically

[chsonu]

what i suggest that you should do a factory reset on the box.

atleast 1000 times till now

[chsonu]

it has pv3.8.00 version

last update is : 24/04/2011

[Madness09]

does your router have internet connection to it?
where the cable box is hardwired.

[mickmc68]

has the box the latest s/w on it m8 ? did u scan with ethernet out then switch box off at back , then insert ethernet and reboot modem/router then switch box on ?

Mick

[chsonu]

has the box the latest s/w on it m8 ? did u scan with ethernet out then switch box off at back , then insert ethernet and reboot modem/router then switch box on ?

Mick

did every thing mate

[cactikid]

ok you have the latest firmware on box you factory reset and rescanned yes,power off at rear box modem and router for 30 secs then on channels working

kv has a working lan cable connected?