KV A780 Can't Upload Image/Upgrade New Box- Help needed

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  • chsonu
    Junior Member
    • May 2011
    • 22

    #1

    KV A780 Can't Upload Image/Upgrade New Box- Help needed

    hello guys,

    1) I connect my STB with computer using USB null cable.

    download STB editor

    Download the Image file from this website.

    when i try to upload the Image file, it says


    ( Download Is Not Requested ).

    what i am doing wrong?

    2) try to download something from STB to PC.

    Same error message.

    3) I shitch the STB off from plug,then When i click on start to upload Image to box, I plug the STB back on.

    but still same error message.

    any idea?


    I bought this box brand new online, the funny thing is it has no option under installation to ( S/W update ). which I had in my old box which burn due to electric shock.
  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #2

    Comment

    • pipefitter
      Junior Member
      • Feb 2011
      • 21

      #3
      the cable you got with the box could be faulty.mine was and had same problems as yourself.get a new cable from maplins.

      Comment

      • astro77
        DK Veteran
        • Nov 2008
        • 470

        #4
        make sure its a null cable

        Comment

        • kenny s
          Top Poster +
          • Dec 2009
          • 236

          #5
          if its a usb to searal adapter check to c what comport it running on select it in the kv loader press start and turn on box at the same time

          Comment

          • chsonu
            Junior Member
            • May 2011
            • 22

            #6
            Guys dont waste your time on the cable sent with STB.

            simply buy a NULL MODEM Cable from maplin.

            after that it will take only 3 mints to update. I just update it right now and its working like rocket.

            Comment

            • Carney74
              Newbie
              • Oct 2010
              • 1

              #7
              Is there anyway of getting my kryptview a780 box back on for the boxing tonight any help would be appreciated !!!!!

              Comment

              • cactikid
                V.I.P. Member
                • Sep 2008
                • 12017

                #8
                when you say back on,it may have an old non working firmware
                which needs a s/w upgrade.

                Comment

                • chsonu
                  Junior Member
                  • May 2011
                  • 22

                  #9
                  Originally posted by cactikid
                  when you say back on,it may have an old non working firmware
                  which needs a s/w upgrade.

                  I have

                  03/01/2011

                  PV3.7.00
                  V3.0.0


                  this is the latest one ya?

                  or is there any new update too?

                  Comment

                  • DW190

                    #10
                    Originally posted by chsonu
                    I have

                    03/01/2011

                    PV3.7.00
                    V3.0.0


                    this is the latest one ya?

                    or is there any new update too?
                    Latest firmware is 24/04/2011.

                    Use the S/W update in the installation menu.

                    Comment

                    • chsonu
                      Junior Member
                      • May 2011
                      • 22

                      #11
                      Originally posted by DW190
                      Latest firmware is 24/04/2011.

                      Use the S/W update in the installation menu.

                      matey is it possible if you can upload the image please?

                      my auto s/w update doesn't work.

                      thanx

                      Comment

                      • cactikid
                        V.I.P. Member
                        • Sep 2008
                        • 12017

                        #12
                        no its a s/w done by remote only as it means firmware does not have to be posted everywhere.your firmware on box has the means to s/w upgrade and while this is been done dont touch anything until box reboots.
                        factory reset and rescan from direct feed and lan cable removed,when channels are loaded insert lan,exit out and power off at rear box modem and router for 30 secs then on

                        Comment

                        • mentorman
                          Top Poster
                          • Oct 2008
                          • 166

                          #13
                          Originally posted by chsonu
                          matey is it possible if you can upload the image please?

                          my auto s/w update doesn't work.

                          thanx
                          Hello there ,
                          do a factory reset on the box and then try again the S/W update in the installation menu ! Make sure you have a connection to the internet as the S/W update is done via the connection . If all else fails try uploading the 03/01/11 firmware again via the NULL modem cable then do a Factory reset. Check your internet connections are good then try to upload the S/W update via the menu again . The only other alternative would be to borrow someone else's box that has been updated and join both boxes together to transfer the data across ok . mentorman !

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