Anyone else's box freezing?

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  • Rien1988
    Member
    • Jun 2011
    • 51

    #1

    Anyone else's box freezing?

    I bought a box on decemeber it's worked fine up until the last couple of month I got told it was because the servers got raided ..... I just flashed my box with the April software sky sports channels come on but it's not watchable, a few of the movie channels work fine, just wondering if anyone else has this problem ? Just wanting to know if it's my box that's faulty or it's the servers ? Thanks
  • mentorman
    Top Poster
    • Oct 2008
    • 166

    #2
    Originally posted by Rien1988
    I bought a box on decemeber it's worked fine up until the last couple of month I got told it was because the servers got raided ..... I just flashed my box with the April software sky sports channels come on but it's not watchable, a few of the movie channels work fine, just wondering if anyone else has this problem ? Just wanting to know if it's my box that's faulty or it's the servers ? Thanks
    Hi there , everybody was having freezing and stuttering problems until a couple of weeks ago. We then got a few more channels back and finally everything settled down again and channels are more watchable now. It sounds to me like you need to do a rescan with the Lan cble left out of your box and make sure you have the right Net-iD for your area . Then do a factory default on the box ! Place the lan back into the box and reboot the Router and Modem etc and hopefully that should clear your problem ok !

    Comment

    • Rien1988
      Member
      • Jun 2011
      • 51

      #3
      Thanks I'll try that but I think my LAN port on my box is faulty, is it meant to flash or stay orange ?

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      • alex123
        DK Veteran
        • Jan 2009
        • 832

        #4
        try rebooting your modem and router

        Comment

        • Rien1988
          Member
          • Jun 2011
          • 51

          #5
          Ive tried everything I've rescanned, chose the correct netID, I'm scanning with the Ethernet cable out, I've rebooted the modem and router, i updated it to the April 2011 software today it used to work perfect when I got it in December until the boxes went down and it's never worked properly since

          Comment

          • cactikid
            V.I.P. Member
            • Sep 2008
            • 12017

            #6
            what is your signal and quality like as a bad signal will cause a freeze and glitch

            Comment

            • Rien1988
              Member
              • Jun 2011
              • 51

              #7
              When I'm scanning the signals 57 I think, I'm not sure of the quality but I never had one bit of bother in December when I got the box and it's still all the same setup, same Internet (virgin media) same speed and via router can u improve ur signal in anyway then ? Thanks alot btw for the help mate

              Comment

              • Rien1988
                Member
                • Jun 2011
                • 51

                #8
                Also when I done a re-scan today with Ethernet out I never picked up all channels sky sports 2 is missing and 3-4 movie channels are missing sky sports 4 works perfect sky sports 1 is not watchable, sky premier and sky premier + 1 also work perfect

                Comment

                • mentorman
                  Top Poster
                  • Oct 2008
                  • 166

                  #9
                  Weak Signal !

                  Originally posted by Rien1988
                  Also when I done a re-scan today with Ethernet out I never picked up all channels sky sports 2 is missing and 3-4 movie channels are missing sky sports 4 works perfect sky sports 1 is not watchable, sky premier and sky premier + 1 also work perfect
                  Sounds like a weak signal problem ! R U downloading torrents at the same time by any chance as this can effect things aswell !

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                  • Rien1988
                    Member
                    • Jun 2011
                    • 51

                    #10
                    Na not downloading anything my computers hardly on but when the box was running smoothly when I got it I was downloading films via (torrents) and it still did no affect my box in any way, weak signal as in the Ethernet or the actual cable the White one ? Could it maybe be a faulty LAN port on the box ? I've tried switching ethernet cables and it's not that

                    Comment

                    • Rien1988
                      Member
                      • Jun 2011
                      • 51

                      #11
                      Thanks mate u mentioned it could be a signal problem so I went downstairs and turned the legit box off by the mains then came upstairs and done a factory restore scanned again and now i get every channel and it's running smooth as anything, i never had to do this but is there anything you can buy to boost the signal so I can have both boxes running ?

                      Comment

                      • mentorman
                        Top Poster
                        • Oct 2008
                        • 166

                        #12
                        Originally posted by Rien1988
                        Thanks mate u mentioned it could be a signal problem so I went downstairs and turned the legit box off by the mains then came upstairs and done a factory restore scanned again and now i get every channel and it's running smooth as anything, i never had to do this but is there anything you can buy to boost the signal so I can have both boxes running ?
                        Sometimes you lose signal strength because of the length of your white cable coming from the main inlet and if you make your own F Connector joints make sure it is screwed on tight and a good connection is made whereas none of the outside wire is touching the centre core wire. You can buy a signal booster to tweak it a little but if you try and turn it up to a high boost strength it gets worse ! These boosters come in all forms and sizes and strength ranges and obviously price too. Just buy a standard cheaper one from Fleabay ok .

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