A780 scanning has lost most channls

[anamalar]

Hi,
I just completed an NTL scan on my A780, but instead of the usual 54 channel ID's I am only getting 8, I seen this problem with my pal, who still hasnt sorted it yet, anyone got any ideas

[faflefevre]

have you factory reset the box before doing the rescan

[anamalar]

I delete all channels and factory reset before scanning, I made a mistake there,. I normally get 4 Channel ID's including the glasgow, which is the one I normally select, which normally gives me TP 54.
This time it auto loads 8 Channel ID's and immediately begins loading them, without finding any channels.

[taffydav]

I delete all channels and factory reset before scanning, I made a mistake there,. I normally get 4 Channel ID's including the glasgow, which is the one I normally select, which normally gives me TP 54.
This time it auto loads 8 Channel ID's and immediately begins loading them, without finding any channels.

you are scannining on the wrong net id m8

[anamalar]

Any idea how I change it

[anamalar]

oops never finished )
My pal has the same problem and he is in london, his became a problem when he changer his router

[DW190]

oops never finished )
My pal has the same problem and he is in london, his became a problem when he changer his router

Factory reset the box and power off for 10 seconds.

Power on and scan.

Auto scan
Select correct provider hit ok
Press green button
Let the net ids drop in ant leave for ten seconds til they are all there.
Select correct id and press ok.

[anamalar]

DW190,
tried tat, the problem is that it wont let me select a ID, as soon as the 8 ID's are identified it goes straight to finding channels, which do not appear.

[alex123]

glasgow is easy m8 factory reset ,ntl ;network and scan you will only have a choice of 3 scottish parliment ,something else and glasgow

[anamalar]

alex123,
I have factory reset, been doing all day, the problem is I dont get to select network ID.
Previously, I only had 4 network ID's with glasgow as one of them, which I selected, now I'm no even getting the option to choose which network ID.
I did notice that all the network ID's are 0000
Hope thats a clue for some of the more techeads

[anamalar]

is there a physical reset button or microswitch on the box

[DW190]

alex123,
I have factory reset, been doing all day, the problem is I dont get to select network ID.
Previously, I only had 4 network ID's with glasgow as one of them, which I selected, now I'm no even getting the option to choose which network ID.
I did notice that all the network ID's are 0000
Hope thats a clue for some of the more techeads

Test all your cables and inparticular any screw on ends that may have a wire shorting. Also remove any splitters yoou may be using. You dont need the internet to scan so if you have a virgin modem you candisconnect it while you scan the box with a direct cable feed.

[DW190]

DW190,
tried tat, the problem is that it wont let me select a ID, as soon as the 8 ID's are identified it goes straight to finding channels, which do not appear.

Should be a lot more than 8. I get 61

[anamalar]

Got too impatient, reflashed and trying again, will let you know how I get on
cheers for taking the time to try and help

[cactikid]

what firmware is on your box,it should be 29112011,if not box will need a s/w update first.when scanning on the coaxial cable is that from the strongest feed no splitters or extensions if not you will end up with lost channels.