HD Channels Only

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  • beetle100
    Newbie
    • Sep 2010
    • 9

    #1

    HD Channels Only

    Hi All,

    Since Wednesday I have scanned and factory reset about 10 times , I also have the latest Nov software. I only recieve the HD movie channels my TP is Sevenoaks and I have tried Watford and Crawley but no joy.

    Any Ideas?

    Thanks
  • valbirkby
    Junior Member
    • Oct 2011
    • 36

    #2
    box

    i had the same problem last week,i turned the box off for a few hours, back on and scanned, im in east london but instead of lewisham i scanned on seven kings, all working now, i did my mates to and his is back on. good luck

    Comment

    • cactikid
      V.I.P. Member
      • Sep 2008
      • 12017

      #3
      box is not hd so you cannot get them,boxes were down earlier and now back again.

      Comment

      • beetle100
        Newbie
        • Sep 2010
        • 9

        #4
        HI,

        Unplugged since yesterday, tried again same thing only picks up HD channels. Any other suggestions?


        Thanks

        Comment

        • cactikid
          V.I.P. Member
          • Sep 2008
          • 12017

          #5
          can you try other provider or net id to see what may have moved

          Comment

          • beetle100
            Newbie
            • Sep 2010
            • 9

            #6
            will try and get back to you.

            Comment

            • beetle100
              Newbie
              • Sep 2010
              • 9

              #7
              ok tried again same problem, could it be the box?

              Comment

              • ASEK
                DK Veteran
                • Feb 2010
                • 1686

                #8
                why did u scan in first place? u sure u havnt been cut of? scanning on sat instead of cable maybe?

                Comment

                • beetle100
                  Newbie
                  • Sep 2010
                  • 9

                  #9
                  I scanned because the movie channels disappered and now they are only scanning in HD. what do you mean Sat?

                  thanks

                  Comment

                  • ASEK
                    DK Veteran
                    • Feb 2010
                    • 1686

                    #10
                    did u factory default reset and then rescan on cable network?

                    Comment

                    • beetle100
                      Newbie
                      • Sep 2010
                      • 9

                      #11
                      yes - just did it again and the same issue. is any one else in scanning sevenoaks having the same problem?

                      Comment

                      • lac
                        Top Poster +
                        • Apr 2011
                        • 213

                        #12
                        Presume you are scanning on Network
                        Installation-Auto Search-Channel Search=Network

                        Receiving only HD channels could mean the box is only scanning on 256 Qam
                        Try Installation/Manual Search/Modulation change to 64 Qam

                        Comment

                        • beetle100
                          Newbie
                          • Sep 2010
                          • 9

                          #13
                          Hi, did what you suggested same thing only HD movie channels . All the rest of the channels are fine.

                          Comment

                          • faflefevre
                            Top Poster
                            • Jun 2010
                            • 163

                            #14
                            if you want an instant solution to the hd movie problem...take your box to a friends house who isnt having the problem connect his box to yours and do a channel data transfer.....and it will work

                            Comment

                            • lac
                              Top Poster +
                              • Apr 2011
                              • 213

                              #15
                              You confused me (easy done) thought you were only receiving HD channels nothing else.
                              Your are a TP missing all Sky movie channels move to the same TP apart from 403 Showcase.
                              Scan direct from the wall socket no splitter

                              Comment

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