kv not working

[deechips]

hi can anyone tell me if they are having problems with kv, only for 3 hours now i havent been able to get it, i have tried everything i can think off re installing etc please help if possible

[cactikid]

ok ,did you reboot network?any fta,and what firmware do you have on box,and most important all cables plugged in.

[lagerland]

No problems in north london m8 was it working ? It could an an area issue your end...............

[deechips]

thanks for replying have tried all that but nothing working. all stations working in nw london where i am so i am now completly lost

[cactikid]

what firmware is on box as it may need updating.

no use saying done all that,i dont know what you did is my point.

[deechips]

have rebooted, made sure all cables in properly, flashed, got right firmware. now i think i have messed up box as done factory setting and says i have only eleven channels, but also have no signal on any settings and i cant get to the bit where i choose area who serves me. i would also like to thank everyone who is trying to help.

[deechips]

if anyone could tell me how to fix problem i would be extremely grateful.

[cactikid]

still waiting for answer on firmware,look in menu-system info-???

[deechips]

hi thankyou firmware is kryptview A780 PV4.1.01 HW Version is V4.0.0

really dont know what i am doing so i am sorry but i really dont know what i am doing with tech stuff

[cactikid]

it should be a date like 24042011
no worries need to know the setup first and go from there.

[deechips]

date is 26042012

[cactikid]

ok sounds as if you have the latest firmware.
is your coaxial cable on a splitter or direct from wall as box needs the strongest feed to scan from so remove splitters and scan from direct feed ,and remove lan cable,factory reset before you start then follow this utube video.
[ame=http://www.youtube.com/watch?v=LsEvfBnceiM]Setting up the Kryptview KV780 Cable Receiver - YouTube[/ame]

[cactikid]

when you get the list of channels up insert lan cable and your network may need a reboot to connect,box modem and router off at rear for 30secs then on give them a min it should connect then.

[ASEK]

have u lost FTA as well? u havnt been cut of by any chance at box?

[cactikid]

i think they fainted on my reply