kryptview A780 No channels

[hartlepaul1969]

Hi all,
just finished doing the loft out and went to re-install my Kryptview it must have been of 12-14 months. Connected up and updated from the kryptview server but cant get any of the chanels back. I think I remember something like the QAM value changing on the starviews and wondered if this is the same?

REgards

Hartlepaul

[billyboy66]

do a factory defualt & do a automatic search m8

[cactikid]

wow updated on that old firmware ,is 11112012 on box now and as said a factory default and scan and you may have a new net id.

[astro77]

as cactikid says latest firmware is 11/11/2012 on remote press menu/installation/sw update, then factory reset and rescan. Virmin have been changing id's recently so yours may have changed since you last set it up

[hartlepaul1969]

STILL no channels

thanks for the replies.
box updated to 11112012
still not finding any channels
is the 6.887 symbol rate and QAM 64 still valid.
I'm definately still connected physically as one of the disney channels were on after I updated but before I rescanned.

any more ideas

regards

Hartlepaul

[cactikid]

has your provider changed and do you have a live cable feed

[ame=http://www.youtube.com/watch?v=LsEvfBnceiM&feature=related]Setting up the Kryptview KV780 Cable Receiver - YouTube[/ame]

[astro77]

has your provider changed and do you have a live cable feed

I'm definately still connected physically as one of the disney channels were on after I updated but before I rescanned.

yes i think hes still connected

if you've got a vm subbed box or a neighbour or someone you know locally has, you can get the id off that

[tommy50]

most channels are on 6952

[astro77]

most channels are on 6952

That's probably ok where you are.

He doesn't want most channels, he wants all available.

[cactikid]

coaxial cable inserted into correct location?,did you try another provider as maybe moved and scanning from main feed?

[tommy50]

for record virgin move channels from 6887 to 6952
so it better to use 6952 it find any that are still on 6887 will come in to

[cactikid]

if you scan on ntl what do you get?if you scan on c&w what do you get,when you scan on correct provider it should bring up a list of net ids to choose from,if you can get the info from a vm box very near to you it will give you more info to use.

[hartlepaul1969]

all good advice.. we were sitting this morning when two vermin vans pulled up across the road and working in the street. Once they'd gone I tried again and bingo ! channels !
I do seem to be missing a lot of channels though both FTA and vermin, the only movie channels I'm getting are HD one's which I obviously cant watch on a kryptview.
Can i boost the signal? anyone got any recommendations of signal amplifiers?

regards

Hartlepaul

[cactikid]

scanning on wrong info ,factory reset and try again.

[astro77]

as cactikid says also try scanning without any splitters etc, close to where the cable enters the property