Scrambled channels

[kingkermit]

I'm watching SS1 and I can't go a minute without it scrambling. I try other channels....same problem. I've done a factory reset - no joy. My I connector has 4 lights and Internet is fine. I'm in the Birmingham area. Any advice gratefully received

Cheers

[Shady]

Thief in stolen channels not working shocker... news at 11

[kingkermit]

Thanks for that self righteous and informative reply

[cactikid]

have you not checked the vm site for area issues? all kv channels reported working 5 mins ago elsewhere.

forgot to add try rebooting box and modem

[kingkermit]

Thank you for your response mate. Just checked the VM site and there aren't any area issues. I have just re booted my router and I connector, leaving 30 secs after switching them off and then leaving a few mins between rebooting each part. Still no joy. I have 4 lights and I can get the channels but they only stay on for a minute or 2 before scrambling

[cactikid]

just seen some areas have changed qam and box will need a factory/reset and rescan,as to your problem how have you got your iconnecter wired to lan?
sorry it keeps the 4 lights on?

[kingkermit]

I have an Ethernet cable from the I connector to the router. I constantly have 3 or 4 lights on on the I connector

[cactikid]

what is your signal and quality level at?

[kingkermit]

77 and 86 respectively

[ASEK]

and s/w on the box is?

[kingkermit]

28th February

[bmozza]

Mine is glitching constantly all day too. I'm in west London... Probably just one of this days...

[cactikid]

how did you get your net ids,and are you on just a bb package?

[kingkermit]

I have a TV package and XL broadband.
When I factory reset and rescanned i used the same net ID that's served me well in the past.
I used Network and Telewest and used Birmingham 750 as my ID
It found all the channels
Maybe it's just one of those days.


Thanks for all your help

[ASEK]

if u have the tv package perhaps just recheck netid is still the same some have changed