KV780 TP already exist

[sonuwd]

Hi everyone,

I am living in Ilford London, one month ago had a letter from V.M that they are going to upgrade and Internet will be off from 8am to 8pm. As I am Internet only customer with them.

Since then I haven't use KV at all, today I did sw update and its the latest one ( 17/07/13 pv 4.2.01)

I did factory default, rescan etc.

When I try to scan TP, it says TP already exist for about 11 lines.

Then automatically scanning 1/11 and bring up only VM on demand crap

My question is , does VM upgrade system in This area so we can't use KV anymore?
Bcoz my Internet is working fine, it has the same cable coming from VM hub.

Note: I took this box to my friend home in west London, it scan all channels n work fine there, but not at my home.

Any advice please.

[Hadron]

Do you get as far as chosing your network ID?

If so, are you chosing EX C&W & 7 kings?

Also have you tried connecting the box directly to the signal feed, without any splitters in the path?

[sonuwd]

Do you get as far as chosing your network ID?

If so, are you chosing EX C&W & 7 kings?

Also have you tried connecting the box directly to the signal feed, without any splitters in the path?

Thanks mate

I can chose EX c&w but after that when I press (yellow) button for TP search. Nothing happen so I can't chose 7 kings.

Tomorrow I will try from single feed Bcoz right now I am using a splitter with 4 other feeds.

[cactikid]

read or look here,and you scan from main feedno splitters


Setting up the Kryptview KV780 Cable Receiver - YouTube

[Hadron]

Thanks mate

I can chose EX c&w but after that when I press (yellow) button for TP search. Nothing happen so I can't chose 7 kings.

Tomorrow I will try from single feed Bcoz right now I am using a splitter with 4 other feeds.

After selecting your network (ex c&w), and channel search type (network), you should press the green button (Start Search). This should bring up the list of Network ID's.

[sonuwd]

In network IDs it says (already exist) for at least 11 times n them start channel search 1/11 n some time 1/12. I can't chose my own network like it use to be before. Are you in my area? Or anyone else in my area who's network still working?

[cactikid]

maybe scanning wrong provider or you signal is low.

[Hadron]

In network IDs it says (already exist) for at least 11 times n them start channel search 1/11 n some time 1/12. I can't chose my own network like it use to be before. Are you in my area? Or anyone else in my area who's network still working?

I am not in Ilford, but my network ID is 41050, the same as 7 kings.

The only time I have seen my box (A750) show "already exists" is if I don't do a factory reset first before searching.

I have just tried removing the cable feed & doing a search. It still doesn't bring up the "already exists" message. It shows a blank list of network ID's. Then a blank list of TV & Radio channels, with TP = 1/1 & sig strength = 56. Then "Complete (Exit)".

[ack1234]

Mine did this I'm in manchster try all surpliers eg c/w telewest go through all hope this helps