Kryptview HD A850 HELP

[bigedd1966]

Hi guys

Looking for a wee bit of help.

Just got the kryptview hd a850 yesterday.
Changed day?s very nice wee piece of kit.
Anyway back to the problem, set the thing up, in total it took about 10 mins, from start to finish, thought brilliant, that?s the wife of my back, so you know how it is, happy for 10 mins then they find a problem,
THE PROBLEM is I?m missing some channels mainly the discovery channels and gold 1/2 and some others that i would never no was missing,
So i set it back to factory default and started again, what do you know same problem and the same channels missing, same again started from scratch back though the process, same again, all in all its a very easy set up, when the box does the network search it only ever picks up 1 net id and i think this is the problem, as ive tested everything else, so my question is how do i go about manually scanning the network for another id, is this possible, and if so could someone save my sanity and tell me how its done, as its now driving me mental ...
thanks

[cactikid]

you might be scanning wrong provider,did you reflash the box with firmware first?

[bigedd1966]

you might be scanning wrong provider,did you reflash the box with firmware first?

I put the new firmware on the box,
I think it?s the wrong net id, but it only brings 1 up when you scan it.
Ive tried scanning them all. But still only get 1 net id....
Everything else is working,

[cactikid]

you are in uk are you not,did you try ntl,c&w and tw,do you have a live vm cable feed?

[bigedd1966]

yes to all,
still the same 1 net id, I thought I would get a list of net id's. but I only get 1,

[cactikid]

what firmware did you use and can you have the coaxial cable in wrong port?

[bigedd1966]

THANKS, SORTED

what firmware did you use and can you have the coaxial cable in wrong port?

Sorry guys I’m so embarrassed coaxial cable in the wrong port....now why didn’t i think of that...what a dick, it’s in the rite port now and what do you know all channels nae problems
ONCE AGAIN THANKS GUYS .... I’ve just learned a very hard lesson.... look at the back before you plug your cable in, well there’s peace at last in the house as last, THANKS to all who read this, and for all the help....

[cactikid]

funny how the obvious gets overlooked,great news enjoy.

[bang127]

Which port is the coaxial cable suppose to go in? Top or Bottom?

[bigedd1966]

top port.... don't make the same mistake as me, if you look at the back of the box it does tell you, I just didn't look.... because I though I knew better....

[alex123]

[QUOTE=cactikid;2175672]you are in uk are you not,did you try ntl,c&w and tw,do you have a live vm cable feed?[/you only scan tw with 850 even if in an ntl area then other areas like Glasgow ntl will show