missing channels

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  • guinness
    Member
    • Dec 2008
    • 61

    #1

    missing channels

    Hi all
    I am from the west midlands area
    I have a few missing channels

    I have got 2 X Arnet A700C (Kryptview) boxes

    Box 1has got all channels
    Box 2 has got a few missing - sky sports 2 - sky premier are just a couple to mention
    I have downloaded the latest flash 12/07/2009 from this site and installed it onto box 2 but I still have the problem with the lost channels (by the way thanks for the updated version, the epg works great)
    I have factory reset and rescanned over 30 time?s to-day but I still fail to get the channels
    The odd thing is the other box 1 has 295 channels and Box 2 is only finding 270

    I have tried a factory reset and rescan on box 2 where box 1 is normally used but still the missing channels will not reveal themselves
    If I put box 1 in the position that I use box 2, I can still assess all the channels?
    I have not tried to put the new flash version onto box 1 yet because I don?t want to be in the same predicament as I am with box 2

    Sorry it so long winded, I have tried to give you all the facts as I have them

    Many thanks and hopefully someone can help me with this.
  • EAMO 2
    DK Veteran
    • Nov 2008
    • 1201

    #2
    [QUOTE=guinness;244494]Hi all
    I am from the west midlands area
    I have a few missing channels

    I have got 2 X Arnet A700C (Kryptview) boxes
    A 750 model has a power-scan function in menu
    When enabled put box in standby for 1 hour, it will manually scan all TP's.
    If this function is not on 700 model you have some work to do.
    On box 1 go to TP edit, scroll down thru TP list, note all TP values.
    On box 2 go to TP edit, any TP values not present, you can add them
    manually, just go to bottom of list,hi-lite empty line & add TP value.
    Then try several scans,use different legacy options each time.
    If this fails re-flash with 13/03/09 and re-scan

    Comment

    • guinness
      Member
      • Dec 2008
      • 61

      #3
      thanks for reply

      i have been in standby since i posted - so i will check if it has updated as it does have this function.

      will let you know the progress

      thanks

      Comment

      • caolan
        Newbie
        • Apr 2009
        • 11

        #4
        Hi,
        I have the same problem (but I have an a750), missing BBC 3 & 4 and a few others that I'm not too bothered about, but I really would like to get the BBC's back.

        Any suggestions?

        I tried reflashing with 13032009 firmware but I just loose more channels.

        I am in Ireland - south, on MMDS.

        Thanks.

        Comment

        • EAMO 2
          DK Veteran
          • Nov 2008
          • 1201

          #5
          [QUOTE=caolan;244731]Hi,
          I have the same problem (but I have an a750), missing BBC 3 & 4 and a few others that I'm not too bothered about, but I really would like to get the BBC's back.

          Any suggestions?

          I tried reflashing with 13032009 firmware but I just loose more channels.

          I am in Ireland - south, on MMDS.

          On NTL mmds use latest fix july 2009 it will improve your remote
          For missing chls. turn on power-scan mode in menu, put box in
          standby for 1 hour or even overnight. Box will then manually scan.
          If chls. are not found you may be missing 1 freq on TP list.
          TP nos. N*L MMDS are; 250MHz; 266; 282; 298; 314; 330; 346;
          362; 378
          Check these nos. in TP EDIT, manually add any that are absent
          RE-scan using different legacy options if necessary

          Comment

          • caolan
            Newbie
            • Apr 2009
            • 11

            #6
            thanks have it on power scan now.
            hopefully that sorts it out. All the TPs are correct.

            Thanks again.

            Comment

            • guinness
              Member
              • Dec 2008
              • 61

              #7
              Hi again
              I have left on standby over 4 hrs - still missing channels - I have been told that my box is self scanning - I cannot find any method for editing tp's - only adding, this will only start from scratch and goes from (tp 1 already exists all the way to 42 - takes about 1hr each time) then re scans my channels and says no new channels found. – Exit to continue.

              I have Been on this for 3 weeks now - I have-not posted because I have been reading other threads and trying to solve myself with various bits of snippets I have read via other users with same problems but in different areas and different boxes - this box seems to be reasonably trouble free in general ?
              Any help would be appreciated – thanks for the help and suggestions so far

              Comment

              • EAMO 2
                DK Veteran
                • Nov 2008
                • 1201

                #8
                [QUOTE=guinness;244786]Hi again
                I have left on standby over 4 hrs - still missing channels - I have been told that my box is self scanning - I cannot find any method for editing tp's -

                In menu find TP edit, then press OK, select correct provider.
                Scroll right to hi-lite first TP value, scroll down thru TP list.
                When last TP is hi-lited scroll down to next line which will be empty.
                Press OK to ILLUMINATE empty line & add missing TP value that you have
                found on BOX 1 TP list. Wish you luck

                Comment

                • guinness
                  Member
                  • Dec 2008
                  • 61

                  #9
                  [quote=EAMO 2;244810]
                  Originally posted by guinness

                  In menu find TP edit, then press OK, select correct provider.
                  Scroll right to hi-lite first TP value, scroll down thru TP list.
                  When last TP is hi-lited scroll down to next line which will be empty.
                  Press OK to ILLUMINATE empty line & add missing TP value that you have
                  found on BOX 1 TP list. Wish you luck
                  Thanks for the info - I must say that I did not know about this place, so I have learned something new.

                  Unfortunately for me I have got more tp's in box 2 than I have got in box 1

                  In box 1 = 38 = more channels
                  In box 2 = 42 = less channels

                  I have gone through every tp in both boxes and box 2 has every tp the same as box 1 + 4 more

                  The plot thickens

                  Comment

                  • guinness
                    Member
                    • Dec 2008
                    • 61

                    #10
                    thanks again for your tips - its getting late so i am going to put it into standby for to-night and see if there is anymore ideas in the morning

                    once again thanks to all for reading and helping with my problem

                    till the morning
                    thanks

                    Comment

                    • guinness
                      Member
                      • Dec 2008
                      • 61

                      #11
                      Morning all
                      I left the box on standby over night (scan mode).
                      I have noticed a couple of channels that said (no signal or scrambled) are now working, but sky sports 2 or premier are still not there.

                      any ideas welcomed

                      thanks

                      Comment

                      • EAMO 2
                        DK Veteran
                        • Nov 2008
                        • 1201

                        #12
                        [QUOTE=guinness;244952]Morning all
                        I left the box on standby over night (scan mode).
                        I have noticed a couple of channels that said (no signal or scrambled) are now working, but sky sports 2 or premier are still not there.

                        You're getting there. Lets see if we can finish it off.
                        On box 1 go to each chl. that is missing on box 2
                        On each chl. hit OK--INFO, this will show details of channel
                        Note the FREQ. (tp) value on each channel , they may be on same TP.
                        Swop box 2 to box 1 location. You may have better signal at box position 1.
                        Make sure problem TP values are on TP list on box 2. Do an auto-scan.
                        Do several scans using different legacy options each time
                        Check after each scan for required chls.
                        If this fails go to Manual-SCAN, enter required TP value & manual scan.
                        Repeat this for each problem TP value
                        Your last resort (if necessary) is to put box 2 in box 1 location overnight
                        & put in stand-by.
                        Last edited by EAMO 2; 2 August, 2009, 09:20.

                        Comment

                        • guinness
                          Member
                          • Dec 2008
                          • 61

                          #13
                          [quote=EAMO 2;244971]
                          Originally posted by guinness
                          Morning all
                          You're getting there. Lets see if we can finish it off.
                          .
                          hey EAMO 2

                          some great idears there - i have to go out now but i will be back about 6pm to put your tips into practice

                          i will keep you posted

                          one thing about this is you can always learn something new.

                          thanks very much

                          Comment

                          • guinness
                            Member
                            • Dec 2008
                            • 61

                            #14
                            Hi all
                            Sorry for the late response but I had to go and work away for a few days - I have done what you suggested (EAMO 2) with the manual search on the missing channels but it keep saying no new channels found.
                            I am going to change over the box positions to-night and see if your last suggestion works - keep you posted

                            Many thanks

                            Comment

                            • delboy13
                              DK Veteran
                              • Apr 2008
                              • 415

                              #15
                              you can download channel data from one box and put it on the other and see if that helps. i think you have to connect box to tv and pc and in menu there is a data download option

                              Comment

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