Re: A850

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  • angel06
    Member
    • Dec 2008
    • 52

    #1

    Re: A850

    Has the A850 box broken down completely? I have done an update and now if I go into Cable Scan, Menu or whatever I cannot get out of it. I have continued switching my box off and now when I put it on it is stuck on menu and I have no channels, it won't update and it is stuck. Any ideas please would be really gratefully received
  • ASEK
    DK Veteran
    • Feb 2010
    • 1686

    #2
    how would it break down? if u put the firmware on it that was released so u can get lets say get the chance of viewing again, seems like u have messed up something either your firmware has gone funny on your box possible re-flash needed?

    Comment

    • angel06
      Member
      • Dec 2008
      • 52

      #3
      Re: A850 and which way to go please?

      Originally posted by ASEK
      how would it break down? if u put the firmware on it that was released so u can get lets say get the chance of viewing again, seems like u have messed up something either your firmware has gone funny on your box possible re-flash needed?
      I am not really knowledgeable. Do you mean do an internet update and a USB update because if so I have done both of these. Is that what flashing means please?

      Comment

      • ASEK
        DK Veteran
        • Feb 2010
        • 1686

        #4
        yeah that's what flashing means, you may reflash with A850 firmware and update hopefully to recent firmware and see if it clears.

        Comment

        • angel06
          Member
          • Dec 2008
          • 52

          #5
          I have updated with an internet update and tried the other firmware which went out in May and June and now the box is stuck on Menu and I can't get out of it. Is there anyway of starting all over or has my box had it please?

          Comment

          • ASEK
            DK Veteran
            • Feb 2010
            • 1686

            #6
            Originally posted by angel06
            I have updated with an internet update and tried the other firmware which went out in May and June and now the box is stuck on Menu and I can't get out of it. Is there anyway of starting all over or has my box had it please?
            all I can suggest is what ive posted if that don't work soz.

            Comment

            • cactikid
              V.I.P. Member
              • Sep 2008
              • 12017

              #7
              its the same as before you have to scan correct provider and netid to pull in channels,you cant exit out as 0 channels found means wrong info entered.

              Comment

              • angel06
                Member
                • Dec 2008
                • 52

                #8
                Oh thank you. Cacti kid. Thought that the whole box had gone down. Will try again.

                Comment

                • ASEK
                  DK Veteran
                  • Feb 2010
                  • 1686

                  #9
                  must be sorted has not returned

                  Comment

                  • angel06
                    Member
                    • Dec 2008
                    • 52

                    #10
                    No it isn't sorted Asek. Just scared as I am not very knowledgeable on these things and appear stupid. I have got firmware update to May 17 2016. I presume this is the latest. My line is now showing as connected but all the channels apart from normal are scrambled. so no it is not sorted. I do not know where to go from here as I have been working on it repeated and it is driving me mad.

                    Comment

                    • cactikid
                      V.I.P. Member
                      • Sep 2008
                      • 12017

                      #11
                      you could try and see if box will online update to a newer image?

                      Comment

                      • ASEK
                        DK Veteran
                        • Feb 2010
                        • 1686

                        #12
                        1) why did you do an update in first place

                        2) do you defo know your cable provider it hasn't changed by any chance?

                        3) have you done a scan on your cable provider?

                        Comment

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