Major problem with Arnet Kryptview 750 box

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  • kingkermit
    Member
    • Feb 2010
    • 99

    #1

    Major problem with Arnet Kryptview 750 box

    Hi I followed all the set up instructions and was able to sucessfully able to download the softaware on to the box

    However when I tried to scan for channels the remote will not work and im stuck on the system set up menu (language clock zone etc....)

    I cannot even press menu on the remote in an attempt to restore factory settings

    I have tried to re-download the software on to the box but the remote doesn't work at all!!

    Please help as I do not know what to do

    Thanks
  • mark8393
    DK Veteran
    • Jan 2009
    • 2305

    #2
    Originally posted by kingkermit
    Hi I followed all the set up instructions and was able to sucessfully able to download the softaware on to the box

    However when I tried to scan for channels the remote will not work and im stuck on the system set up menu (language clock zone etc....)

    I cannot even press menu on the remote in an attempt to restore factory settings

    I have tried to re-download the software on to the box but the remote doesn't work at all!!

    Please help as I do not know what to do




    Thanks
    Please help as I do not know what to do


    i have not used one of these for a few years, but if i remember right it has a stb button on remote, press this and it should work.

    but not 100% it has, been along time.

    Comment

    • MrDee
      Newbie
      • Jan 2010
      • 14

      #3
      Originally posted by kingkermit
      Hi I followed all the set up instructions and was able to sucessfully able to download the softaware on to the box

      However when I tried to scan for channels the remote will not work and im stuck on the system set up menu (language clock zone etc....)

      I cannot even press menu on the remote in an attempt to restore factory settings

      I have tried to re-download the software on to the box but the remote doesn't work at all!!

      Please help as I do not know what to do

      Thanks
      Try this guide to see if your remotes working matey

      How To Test an IR Remote Control with a Digital Camera | How To Do Things.com

      Comment

      • klever19
        Top Poster
        • Dec 2009
        • 144

        #4
        Originally posted by kingkermit
        Hi I followed all the set up instructions and was able to sucessfully able to download the softaware on to the box

        However when I tried to scan for channels the remote will not work and im stuck on the system set up menu (language clock zone etc....)

        I cannot even press menu on the remote in an attempt to restore factory settings

        I have tried to re-download the software on to the box but the remote doesn't work at all!!

        Please help as I do not know what to do

        Thanks
        I know it's stating the obvious but you could try changing the batteries in the remote.

        Comment

        • kingkermit
          Member
          • Feb 2010
          • 99

          #5
          I have tested the remote on another box which is identical to mine and it works fine!

          The remote worked when I downloaded the software on to the kryptview box.

          But like i say, when I get to the "scanning for channels" stage I cannot use the remote to set the basic settings like time zone and language because it doesn't let me scroll.

          Is there a way of taking the software off the box and starting again?

          Comment

          • wilf
            V.I.P. Member
            • Jan 2009
            • 1618

            #6
            i would just reflash it again sounds like a bad flash. i dont think the software has gone on the box thats why it wont let you proceed any further than the first stage

            Comment

            • kingkermit
              Member
              • Feb 2010
              • 99

              #7
              This might sound thick but how do i re-flash?

              Comment

              • mark8393
                DK Veteran
                • Jan 2009
                • 2305

                #8
                Originally posted by kingkermit
                This might sound thick but how do i re-flash?
                just re load software as you did before.

                Comment

                • bugaloo41
                  V.I.P. Member
                  • Jul 2008
                  • 1598

                  #9
                  Have a read here mate



                  Firmware here

                  Comment

                  • kingkermit
                    Member
                    • Feb 2010
                    • 99

                    #10
                    Hi guys thanks so much for all your help

                    I've been able to re-flash, get the remote working and find all the channles

                    Just 1 hitch though!!

                    When flicking through the channels it comes up with a message saying "waiting for code update"

                    What do I do to get round this??

                    Cheers

                    Comment

                    • wilf
                      V.I.P. Member
                      • Jan 2009
                      • 1618

                      #11
                      as long as your area not gone n3 yet, just put on sky sports1 and it normally opens the channels

                      Comment

                      • kingkermit
                        Member
                        • Feb 2010
                        • 99

                        #12
                        Thanks for all ya help guys!

                        I now have 1 fully working box

                        Comment

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