some channels scrambled

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  • antsumner
    DK Veteran
    • Dec 2008
    • 438

    #1

    some channels scrambled

    anyone havin problems with some channels scrambled in leeds area been like this for a couple ov days about 10 channels do factory reset ect...its strange this box i have had it a month now and never had a problem with any sports at all just other channels?
  • cactikid
    V.I.P. Member
    • Sep 2008
    • 12017

    #2
    could be tps down or maintenance mode,it happens every now and again,,as long as you do the usual fix a factory reset,power off at back then on and scan from direct feed on your net id first without lan plugged in,then reboot box and router,if not there as said probably maintenance mode either server or tv provider.

    Comment

    • maca
      Mr. DK DJ
      • Feb 2009
      • 6310

      #3
      service status check https://my.virginmedia.com/service-status/details. might be of use ?

      Comment

      • jumpinjo
        V.I.P. Member
        • Apr 2008
        • 869

        #4
        sounds like a signal issue which will be down to your own set up

        Comment

        • antsumner
          DK Veteran
          • Dec 2008
          • 438

          #5
          nah cant be this is doin it every other week works fine one week then scrambled the other some ov the channels that dont work but some do on the same freq-tp

          Comment

          • jumpinjo
            V.I.P. Member
            • Apr 2008
            • 869

            #6
            if it was server related we would all have same prob

            Comment

            • antsumner
              DK Veteran
              • Dec 2008
              • 438

              #7
              i dont know then m8 all cables r ok ect.example sky comedy not working on 370.75 but sky action is fine on 370.75 if it was a signal problem on this freq neither channel would work??

              Comment

              • tubs
                DK Veteran
                • Jan 2009
                • 420

                #8
                a couple of movie channels have been down for a couple of days

                Comment

                • antsumner
                  DK Veteran
                  • Dec 2008
                  • 438

                  #9
                  thank you m8 jumpinjo and others must be on a different planet he he

                  Comment

                  • dont do it it'l hurt
                    Member
                    • Mar 2008
                    • 42

                    #10
                    not in leads area tbh but i was getting the same tuned konig in a bit more and it soved but do get them going off and on again some times
                    regards

                    Comment

                    • cactikid
                      V.I.P. Member
                      • Sep 2008
                      • 12017

                      #11
                      always good to mention what signal and quality levels you get should be in the 80s,i did hear someone else lost comedy ch. also.

                      Comment

                      • bends
                        Member
                        • May 2008
                        • 57

                        #12
                        Similar problem here.
                        last night at around 930 i lost E4. further checking shows i have lost all channels on this TP (554.75 6952) Except ITV4+1. (though this is FTA if that makes any difference).
                        i have reset, rescanned, deleted TP and re-added manually.
                        Channels are picked up but show no vid or scrambled.
                        Virgin states service is ok.

                        anyone else getting this?
                        server problem?
                        Last edited by bends; 18 January, 2011, 12:17.

                        Comment

                        • antsumner
                          DK Veteran
                          • Dec 2008
                          • 438

                          #13
                          i have about 20 channels missing m8 like you say i have itv1 on 650.75 working but itv+1 is not working on same tp 650.75 and these r fta channels

                          Comment

                          • SameerPRT
                            Newbie
                            • Jan 2010
                            • 1

                            #14
                            And I Quote.....

                            My A780 is working now...

                            All you need to do is, go on MENU....INSTALLATION....S/W UPDATE.

                            let it update, it will unzip, then it will reboot, after that, go on MENU........INSTALLATION.......FACTORY DEFAULT SETTING..

                            once it its dun, scan the channels again and hopefully all the scambled channels and missing channels will be working.

                            Thanks .

                            Comment

                            • derry1962
                              DK Veteran
                              • Dec 2009
                              • 367

                              #15
                              my channels down for first time since i have box 2day, jus away to do the procedure and hopefully back in business

                              Comment

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