faulty box....no signal

[tyson36]

I have just lost all my signal. The line is fine (checked with v box). Just not getting any signal to my kv. Has anyone had /fixed this problem....before i shell out for a new one.

[EAMO 2]

I have just lost all my signal. The line is fine (checked with v box). Just not getting any signal to my kv. Has anyone had /fixed this problem....before i shell out for a new one.

Make sure cable is not disconnected somewhere
Try KV box at VM-box location
Try S/W update, Fac-reset, & scan for channels.
Reboot router & box if necessary to CONNECT

[tyson36]

yeah, done all that. No signal at all.

[EAMO 2]

yeah, done all that. No signal at all.

You have made sure cable feed is good by trying VM-box there
If box was working fine up to now it could be faulty tuner. Make
sure it's not a button that was pressed on remote like AV button
If you can't sort it you may try re-flashing box with latest F/ware
Digital Kaos - Downloads - KV780 03/01/10 Firmware
How long have you had box

[tyson36]

Had it around 5 months. Think the tuner has gone. Are they easy to replace....I have a decent electronics knowledge, so could do it but can I get the parts?

[tyson36]

Av is fine , just no signal across all chans.

[EAMO 2]

Av is fine , just no signal across all chans.

Box is still under warranty. Try flashing it & then contact supplier.
Don't know if you can buy parts. Have a look on i-connect facebook page