Starview supplier not responding to queries

[jim1921]

I have a Starview 7 only pruchased in Jan 2011. After the issues we all went through things were going fine until recently. My Starview 7 box stopped working.

There is no picture on screen. At first I thought that the Scart lead was loose or the usual cables had moved. Upon checking these they all worked fine.

I then changed Scart Leads again no change still no picture on screen.

I have done all sorts of tuning & re-tuning of TV, along with checking all other units via Scart Lead. These all work fine.

As a final test I borrowed another Starview 7 Box from a friend. Plugged this in & this worked without any issue.

I think the only conclusion is that the box is faulty.

When you switch the box on in the small screen the text UCr appears. Again knowing the reboot sequence when this is used the text C113 appears then boot then UCr

The television screen then flickers as if it is getting a signal via the Scart Lead. It then dissapears.

Please advise your thoughts on a possible solution.

[ian597]

I have a Starview 7 only pruchased in Jan 2011. After the issues we all went through things were going fine until recently. My Starview 7 box stopped working.

There is no picture on screen. At first I thought that the Scart lead was loose or the usual cables had moved. Upon checking these they all worked fine.

I then changed Scart Leads again no change still no picture on screen.

I have done all sorts of tuning & re-tuning of TV, along with checking all other units via Scart Lead. These all work fine.

As a final test I borrowed another Starview 7 Box from a friend. Plugged this in & this worked without any issue.

I think the only conclusion is that the box is faulty.

When you switch the box on in the small screen the text UCr appears. Again knowing the reboot sequence when this is used the text C113 appears then boot then UCr

The television screen then flickers as if it is getting a signal via the Scart Lead. It then dissapears.

Please advise your thoughts on a possible solution.

there is a button on the lower half of the remote control that says av/tv press that and see if you get a picture

[alotmentman]

try your box at ya mates house ////

[cactikid]

there are many threads around the forum .have you used the search button? they have the c113 problem

[smigger66]

As ian says try AV/tv Button on starview remote control ucr is the chinese version i believe.....Hope this helps

[termiantor]

if it says ucr it the av/tv button he has to press

[macrae74]

turn box off/on then on the remote press right arrow once down arrow twice then ok twice,this will work i had it a while ago on my mates box keep trying it a few times