Data version is not match

[macman33]

I know we are all trying to get are channels back on but hope there is someone who has a second to help.

My box is showing a message:
Data version is not match
set top box will load new database
please update new software and reboot

This happened after a power cut.
box goes into the menu and when i try to scan for channels it does not find any.

Thanks for any help

[xshandix]

I know we are all trying to get are channels back on but hope there is someone who has a second to help.

My box is showing a message:
Data version is not match
set top box will load new database
please update new software and reboot

This happened after a power cut.
box goes into the menu and when i try to scan for channels it does not find any.

Thanks for any help

reflash the box what box is it and have got new sofware on today

[macman33]

Sorry its a starview 7.

I have tried the latest and the origanal fimware still no joy

[xshandix]

Sorry its a starview 7.

I have tried the latest and the origanal fimware still no joy

try factroy rest turn box off main 5 min . format usb pen and copy file smgo2.2.1 again an try again when you download it to box it sw update wait unt box update and reboot the turn box off main then do your scan

[macman33]

Thanks for your help

Just tried out your reply it is still the same.
maybe a power surge has wiped or damaged the bootloader

Does anyone know if there is a bootloader to reset the box?

[dave74863]

Have you tried pairing it with another starview box using a null modem cable there are posts on here explaining how to do this it might work for this problem.

[macman33]

Thanks for your reply Dave

Just borrowed a M8s box to try it out.
The box will not start transfer from M8s box but will transfer the other way.
Can update box but every time which ever vertion it still comes up
Data version is not match?

[xshandix]

Thanks for your reply Dave

Just borrowed a M8s box to try it out.
The box will not start transfer from M8s box but will transfer the other way.
Can update box but every time which ever vertion it still comes up
Data version is not match?

have tryed the old carling file

[macman33]

Yea tried 2,3,4 carling ups.

[macman33]

Sorry just tring get myself back above lazy pepole creating the same posts and hope someone clever can help.