Starview Support Yes or No

[brainwave]

Just a quick question for folks that paid starview to get their boxes back on, now that you have paid them, what happens next, do they have a forum for you people to go to if the boxes go down, how is there support done, if you are paying for this now you should all know the answer to the question, if you dont you should have asked.

Also if they dont have a support site, is the members here and on other forums supposed to help, after all you are now paying for support, or will the support be still coming from the likes of this forum or others, my opinion is if you are paying for something then you are entitled to be getting it, otherwise what are you paying for, its says support, "lets see do the starview team live up to it which i very much doubt myself"

[Shady]

from the threads on here, you pay ur money, they turn you on.. any probs your ~~~~ed unless someone on here can help you

[gc1966]

still thinking about paying the sub cos my box has a death date of july 15th (even tho only purchased in october) but the more i read i am thinking of trying the sat route instead

[smirnoff_rules]

still thinking about paying the sub cos my box has a death date of july 15th (even tho only purchased in october) but the more i read i am thinking of trying the sat route instead

The sat route isnt as easy as u think , but l love sat and moved over along time ago , but if u move over u still have to pay something when u start and to tell the truth there charges are cheap ? L wouldnt pay for 12 months if l was u as things change to fast , even in the sat world things are changing .


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[MICKAH]

from the threads on here, you pay ur money, they turn you on.. any probs your ~~~~ed unless someone on here can help you

Thats the thing Shady, why should this forum or any other support them by offering advise, help or support? Forums like these were set up to help and support folks FOC, share info, folks gave their time free of charge,

now you have a "service" provider charging users to use it and offer support for the cost, so in my book, thats where folks should go with issues, they are paying for it, cause once you start doling out support, then those in charge of this get all the gain and none of the pain, just my opinion of course,

[Shady]

so an example of what you're proposing is this;

noob: got a problem with my starview box
dk member: yeah? tough shite. you shouldnt have bought one, ~~~~ off elsewhere for your help

see how that wouldnt work?

[brainwave]

so an example of what you're proposing is this;

noob: got a problem with my starview box
dk member: yeah? tough shite. you shouldnt have bought one, ~~~~ off elsewhere for your help

see how that wouldnt work?

Nope that is easy did you pay to get your box on yes/no, if you did you are now paying for support from Starview make use of it, thats what you paid for at the end of the day "SUPPORT"

So the punters pay for support from Starview, yet the get it for free here, they get all the money and this forum gets nothing but to help people that paid Starview for it.

[cactikid]

curious point if i have a problem with vm i would contact them,
if i had a sky box problem would contact them,if i have a problem with internet,i would check with internet provider.
only now we have introduced the payview box so as long as new file is on box and connected to grid,there is not much more help we could give.

[MICKAH]

not as eloquent as that no, but a simple contact the support people who provide service, why should a forum support a service who are charging the people to use it??? by your reckoning, lets just take over their support cause we should all help out, we are such nice folk? Do the SV team support this site or any other in way of running costs??

[Shady]

yeah.. now i see what you mean.. admin, lets close the sv thread and put a sticky up with the kiddies pm details on it... while we're at it, lets just ignore the sky users too, after all, they can go to sky with any probs yeah? tv users can contact the manufacturer, shut the whole garage section down and put a few garage phone numbers up...
we are a helpful forum, if we CAN help... we DO help

[MICKAH]

so SV get paid, Forum members do the work? I am sorry, am I missing something here? This doesnt compare to other sections on here, so dont confuse the matter

Where are their support forum to help their customers? If you know the address, please pass it on as I would love to see it, So while they rake it in, everyone helps them with their issues..... Handy that.

[cactikid]

all we can do is offer advise and there are always 2 sides of things,i cannot say i am right or wrong,sometimes we get things right,sometimes wrong ,as long as you know whats involved.

[Shady]

listen, i get it... sv servers are coonts, we agree on that.. id never go back to cable full stop and as such, havent had a sv since my sv1 yrs ago.
But the fact remains that if we CAN help, we SHOULD help., do it begrudgingly if you must, but do it nonetheless

[brainwave]

yeah.. now i see what you mean.. admin, lets close the sv thread and put a sticky up with the kiddies pm details on it... while we're at it, lets just ignore the sky users too, after all, they can go to sky with any probs yeah? tv users can contact the manufacturer, shut the whole garage section down and put a few garage phone numbers up...
we are a helpful forum, if we CAN help... we DO help

Yes agreed but that was before Starview became greedy, people dont have a problem helping anyone when its for free, Starview changed the goal posts so why should people help Starview, at the end of the day they are charging and getting paid for a service be it 6mts or 12 mts, so that includes help and support, and we are not talking about other stuff so dont be changing the agenda.

Do Starview stick their hands in their pocket and support this forum, not bloody likely, so why should they take all the profits and then leave the folk on here holding the can and keep doling out free support.

If people have problems with their cars, or whatever they own and they pay support for they dont come here, they go to who they have support with, same for any item people purchase, if you pay for extended warranty, would you come here for help, or would you contact the company you are paying.

[cactikid]

some people will help some wont simple as that,most have paid may help others maybe more in the know.