If Your Not Connected

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  • stejo
    Top Poster
    • Dec 2008
    • 111

    #1

    If Your Not Connected

    If your not connected try this:-

    1. Re-install SMGO 2.21 f/ware and press 1819 (or)
    2. Restart box,modem and router

    If this does not work then go into the system info and find out what expiring date you have.

    If your box has expired then you will need to take out an STB which the fee's are ?25 per 6 Months or ?45 per 12 Months. You have to download the SVSupport page from either BIGMAQ or from the download section HERE. The reconnecting period is APROX 24-36 hours on receipt of payment.
  • shae0191
    Member
    • Nov 2009
    • 46

    #2
    expired

    hi,my box is saying expiry 15th june so who or how do i get in touch with the rite person as i just cant seem to find this.pm me if possible thanks....

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    • stejo
      Top Poster
      • Dec 2008
      • 111

      #3
      Originally posted by shae0191
      hi,my box is saying expiry 15th june so who or how do i get in touch with the rite person as i just cant seem to find this.pm me if possible thanks....
      You need to goto the download section on here and download SVSUPPORT and fill in your details then press send.... Then wait for a response..

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      • stevie84
        Member
        • Dec 2010
        • 76

        #4
        What would happen if you changed your date on the starview box so it wouldn't go past your expiry date, would you still be connected? has anyone tried this

        Comment

        • cactikid
          V.I.P. Member
          • Sep 2008
          • 12017

          #5
          i like a good joke ,they send the date,you cannot alter it,or it may be sudden death.

          Comment

          • mark8393
            DK Veteran
            • Jan 2009
            • 2305

            #6
            Originally posted by stevie84
            What would happen if you changed your date on the starview box so it wouldn't go past your expiry date, would you still be connected? has anyone tried this
            please explain how you would do this? would make no odds the server would still cut you off on the origional date, but see if you can get it running to xmas, will be busted by then, so would be a miracle if you could make it happen.

            move this to comedy section
            Last edited by mark8393; 27 June, 2011, 22:58.

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            • Federer16
              DK Veteran
              • Mar 2011
              • 450

              #7
              if you attempt to alter the mac address, you will most probably end up with a brik box, so best just to get a sub for 6 or 12 month.

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              • destiny06
                Newbie
                • Jun 2011
                • 4

                #8
                hi im getting not connected tryed the new firm ware still no good cant see a expire date on it any were but it was october last time it was working a few days ago any ideas many thanks i have to use thia account as mines not working for some reason

                Comment

                • lagerland
                  V.I.P. Member
                  • Sep 2010
                  • 6031

                  #9
                  Originally posted by destiny06
                  hi im getting not connected tryed the new firm ware still no good cant see a expire date on it any were but it was october last time it was working a few days ago any ideas many thanks i have to use thia account as mines not working for some reason
                  Read the posts above mate it tells you what you need to no.....................
                  I know you believe you understand what you think i said



                  >>>>>>>>>>>>>>>> BUT <<<<<<<<<<<<<<<<
                  I am not sure you realise that what you heard is not what i meant ! sigpic

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